[Request] Assistance with Pulling Docker Image from NVIDIA Container Registry

Hello NVIDIA Developers,

I hope this message finds you well. I have been experiencing difficulties pulling a Docker image from the NVIDIA Container Registry. The image in question is nvcr.io/eevaigoeixww/ucf-11-ea-release/bot-maker:2.0.0-ea-x86_64. I have been receiving an “Unauthorized” error (401 status code) when trying to pull the image using Kubernetes.

I have already tried the following steps to resolve the issue:

  1. Checked my account credentials (username and password) to ensure they are correct.
  2. Created a Kubernetes secret using the correct credentials.
  3. Added the imagePullSecrets field in my YAML deployment configuration under the spec.template.spec section for each container that requires the secret.
  4. Applied the updated YAML configuration.

Unfortunately, I am still encountering the “Unauthorized” error when attempting to pull the image. I kindly request your guidance in resolving this issue. Please let me know if I need to grant specific permissions to my account to access the image.

I am looking forward to your response and assistance in this matter.

Best regards,
M. Abbas

Hi @abbas4. I sent you a message.

I resolved it. Thanks.

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