System Information:
-
Laptop Model: Alienware m18 R2
-
GPU: NVIDIA GeForce RTX 4090 Laptop GPU
-
NVIDIA Driver Version: 595.71
-
AWCC (Alienware Command Center) Version: 6.12.24
Issue Description:
My dGPU is completely stuck in the P0 power state while the system is completely idle. As shown in the attached nvidia-smi screenshot, there are zero running processes using the GPU, 0% utilization, and 0MiB VRAM allocated. Despite this, the GPU refuses to drop to the P8 idle state and constantly draws around 37W, causing unnecessary heat and battery drain.
Troubleshooting Steps Already Taken:
-
Performed a clean GPU driver reinstall using DDU in Safe Mode.
-
Performed a clean reinstall of the Alienware Command Center (AWCC).
-
Verified that Windows power plans and NVIDIA Control Panel power management are set to “Normal”.
-
Ensured no hidden background monitoring software or external displays are keeping the GPU awake.
Please see the attached screenshot for the exact nvidia-smi output. Let me know if you need any further diagnostic logs.

