To get MIG functionality in an RTX 6000 pro ws card, the “displaymodeselector” utility requires bios >= 98.02.55.00.00. The BIOS on my NVIDIA manufactured RTX 6000 pro ws card is 98.02.52.00.02. NVIDIA tech support said that NVIDIA does not have BIOS upgrades for this card, and that I should put up a post here for help. Might anyone be able to help ?
Hi @alain10, welcome to the NVIDIA developer forums!
I can’t answer this directly, but I tagged someone who might be able to help.
Which tech support did you contact? Consumer support or Enterprise?
Thanks!
depending on where you bought your RTX PRO, mainly whether through an OEM like HP, Dell or Lenovo, or through channel and in which region, so ultimately from like PNY, Leadtek or ELSA JP, the VBIOS matching your product needs to come from the respective vendor. Pls contact their support, they should be able to provide the matching VBIOS and update tool…. greeting -Frank
Thanks Markus, Hi Frank. Can you tell me how do I find the manufacturer? I am using linux - this is the most I have found out so far: PCI Vendor ID: 0x10de , PCI Device ID: 0x2bb1
hmm, so you don’t know what exactly you bought? this is NOT an OEM system from like Dell, HP or Lenovo, which come with the GPU included? If you bought just the GPU as aftermarket option, or assembled into a whitebox from an integrator, the invoice does not have any more details on what exact GPU this is?
The Device IDs are the same for all RTX PRO 6000s… some differentiation may be in the SubSystemVendor IDs, so can you report the other 2x PCI IDs that are identifying your card….
Maybe the command ‘nvidia-smi -q’ could also help identifying the board less ambiguous… Pls send the output over…
Ultimately, there is a small sticker on each board, with a number in the format 900-xxxxx-yyyy-zzz, that would help…
Apologies for the hassle, we should have caught the problem with MIG before we started shipping these boards, but MIG is new for this class of products … :-(.
regards
-Frank
Hi Frank, the seller was Newegg. I received it four days ago. They said their policy was for the purchaser to return the product to the manufacturer for a refund. It appeared to be an OEM box - with a number on it similar to your description: NVD-900-5G144-2200-000.
I will thank you for the instructions here, at the beginning, because the output of nvidia-smi -q is lengthy:
==============NVSMI LOG==============
Timestamp : Tue Aug 26 07:17:56 2025
Driver Version : 580.65.06
CUDA Version : 13.0
Attached GPUs : 1
GPU 00000000:8E:00.0
Product Name : NVIDIA RTX PRO 6000 Blackwell Workstation Edition
Product Brand : NVIDIA RTX
Product Architecture : Blackwell
Display Mode : Requested functionality has been deprecated
Display Attached : No
Display Active : Disabled
Persistence Mode : Enabled
Addressing Mode : HMM
MIG Mode
Current : N/A
Pending : N/A
Accounting Mode : Disabled
Accounting Mode Buffer Size : 4000
Driver Model
Current : N/A
Pending : N/A
Serial Number : redacted
GPU UUID : redacted
GPU PDI : redacted
Minor Number : 0
VBIOS Version : 98.02.52.00.02
MultiGPU Board : No
Board ID : 0x8e00
Board Part Number : 900-5G144-2200-000
GPU Part Number : 2BB1-870-A1
FRU Part Number : N/A
Platform Info
Chassis Serial Number :
Slot Number : 0
Tray Index : 0
Host ID : 1
Peer Type : Direct Connected
Module Id : 1
GPU Fabric GUID : 0x0000000000000000
Inforom Version
Image Version : G144.0520.00.02
OEM Object : 2.1
ECC Object : 7.16
Power Management Object : N/A
Inforom BBX Object Flush
Latest Timestamp : N/A
Latest Duration : N/A
GPU Operation Mode
Current : N/A
Pending : N/A
GPU C2C Mode : Disabled
GPU Virtualization Mode
Virtualization Mode : None
Host VGPU Mode : N/A
vGPU Heterogeneous Mode : N/A
GPU Recovery Action : None
GSP Firmware Version : 580.65.06
IBMNPU
Relaxed Ordering Mode : N/A
PCI
Bus : 0x8E
Device : 0x00
Domain : 0x0000
Base Classcode : 0x3
Sub Classcode : 0x0
Device Id : 0x2BB110DE
Bus Id : 00000000:8E:00.0
Sub System Id : 0x204B10DE
GPU Link Info
PCIe Generation
Max : 5
Current : 1
Device Current : 1
Device Max : 5
Host Max : 5
Link Width
Max : 16x
Current : 16x
Bridge Chip
Type : N/A
Firmware : N/A
Replays Since Reset : 0
Replay Number Rollovers : 0
Tx Throughput : 1270 KB/s
Rx Throughput : 1573 KB/s
Atomic Caps Outbound : N/A
Atomic Caps Inbound : FETCHADD_32 FETCHADD_64 SWAP_32 SWAP_64 CAS_32 CAS_64
Fan Speed : 30 %
Performance State : P8
Clocks Event Reasons
Idle : Not Active
Applications Clocks Setting : Not Active
SW Power Cap : Active
HW Slowdown : Not Active
HW Thermal Slowdown : Not Active
HW Power Brake Slowdown : Not Active
Sync Boost : Not Active
SW Thermal Slowdown : Not Active
Display Clock Setting : Not Active
Clocks Event Reasons Counters
SW Power Capping : 7774172002 us
Sync Boost : 0 us
SW Thermal Slowdown : 0 us
HW Thermal Slowdown : 0 us
HW Power Braking : 0 us
Sparse Operation Mode : N/A
FB Memory Usage
Total : 97887 MiB
Reserved : 640 MiB
Used : 19 MiB
Free : 97230 MiB
BAR1 Memory Usage
Total : 131072 MiB
Used : 19 MiB
Free : 131053 MiB
Conf Compute Protected Memory Usage
Total : 0 MiB
Used : 0 MiB
Free : 0 MiB
Compute Mode : Default
Utilization
GPU : 0 %
Memory : 0 %
Encoder : 0 %
Decoder : 0 %
JPEG : 0 %
OFA : 0 %
Encoder Stats
Active Sessions : 0
Average FPS : 0
Average Latency : 0
FBC Stats
Active Sessions : 0
Average FPS : 0
Average Latency : 0
DRAM Encryption Mode
Current : Disabled
Pending : Disabled
ECC Mode
Current : Disabled
Pending : Disabled
ECC Errors
Volatile
SRAM Correctable : N/A
SRAM Uncorrectable Parity : N/A
SRAM Uncorrectable SEC-DED : N/A
DRAM Correctable : N/A
DRAM Uncorrectable : N/A
Aggregate
SRAM Correctable : N/A
SRAM Uncorrectable Parity : N/A
SRAM Uncorrectable SEC-DED : N/A
DRAM Correctable : N/A
DRAM Uncorrectable : N/A
SRAM Threshold Exceeded : N/A
Aggregate Uncorrectable SRAM Sources
SRAM L2 : N/A
SRAM SM : N/A
SRAM Microcontroller : N/A
SRAM PCIE : N/A
SRAM Other : N/A
Channel Repair Pending : No
TPC Repair Pending : No
Retired Pages
Single Bit ECC : N/A
Double Bit ECC : N/A
Pending Page Blacklist : N/A
Remapped Rows
Correctable Error : 0
Uncorrectable Error : 0
Pending : No
Remapping Failure Occurred : No
Bank Remap Availability Histogram
Max : 512 bank(s)
High : 0 bank(s)
Partial : 0 bank(s)
Low : 0 bank(s)
None : 0 bank(s)
Temperature
GPU Current Temp : 34 C
GPU T.Limit Temp : 59 C
GPU Shutdown T.Limit Temp : -5 C
GPU Slowdown T.Limit Temp : -2 C
GPU Max Operating T.Limit Temp : 0 C
GPU Target Temperature : N/A
Memory Current Temp : N/A
Memory Max Operating T.Limit Temp : N/A
GPU Power Readings
Average Power Draw : 16.00 W
Instantaneous Power Draw : 16.41 W
Current Power Limit : 600.00 W
Requested Power Limit : 600.00 W
Default Power Limit : 600.00 W
Min Power Limit : 150.00 W
Max Power Limit : 600.00 W
GPU Memory Power Readings
Average Power Draw : N/A
Instantaneous Power Draw : N/A
Module Power Readings
Average Power Draw : N/A
Instantaneous Power Draw : N/A
Current Power Limit : N/A
Requested Power Limit : N/A
Default Power Limit : N/A
Min Power Limit : N/A
Max Power Limit : N/A
Power Smoothing : N/A
Workload Power Profiles
Requested Profiles : N/A
Enforced Profiles : N/A
Clocks
Graphics : 180 MHz
SM : 180 MHz
Memory : 405 MHz
Video : 600 MHz
Applications Clocks
Graphics : 2617 MHz
Memory : 14001 MHz
Default Applications Clocks
Graphics : 2617 MHz
Memory : 14001 MHz
Deferred Clocks
Memory : N/A
Max Clocks
Graphics : 3090 MHz
SM : 3090 MHz
Memory : 14001 MHz
Video : 3090 MHz
Max Customer Boost Clocks
Graphics : N/A
Clock Policy
Auto Boost : N/A
Auto Boost Default : N/A
Fabric
State : N/A
Status : N/A
CliqueId : N/A
ClusterUUID : N/A
Health
Summary : N/A
Bandwidth : N/A
Route Recovery in progress : N/A
Route Unhealthy : N/A
Access Timeout Recovery : N/A
Incorrect Configuration : N/A
Processes
GPU instance ID : N/A
Compute instance ID : N/A
Process ID : 3063
Type : G
Name : /usr/lib/xorg/Xorg
Used GPU Memory : 4 MiB
Capabilities
EGM : disabled
thanks for the details, that number should be ok for me to confirm, what card this is, and where for you to get the necessary VBIOS update…
if its urgent, you may try to contact PNY, one of our channel partners for the enterprise products, They should have an update routine for endusers available… the number confirms you have a channel SKU, not one of the OEM versions of the board…
If not urgent, maybe wait one more day, until I have internal confirmation….
thanks for your patience
-Frank
Hi Frank. Thank you for the sensitivity. Time is a factor for me.
I contacted PNY who had me remove the card and take pictures of all sides and send them to PNY. The card had no PNY markings. The bottom of the card had a label that said NVIDIA. PNY said they have no record of the card’s serial number.
PNY’s best guess was that the card was was NVIDIA manufactured. I am posting the bottom of the card label with the s/n redacted.
Assuming the card was manufactured by NVIDIA, and Newegg based its policy on an arrangement with NVIDIA, could you please tell me the NVIDA address to send the card for a refund?
