Hello @mirage3020 and @richard96, welcome to the NVIDIA developer forums.
Sadly I don’t have a solution for either of you right now.
But I was thinking, could what you are seeing be related to
This is actively being worked on from NVIDIA side and might cause similar issues as you reported.
Beside that there is not much to recommend other than talking to the Laptop manufacturer, since this could be an issue related to the Laptop itself.