Segfault and crash with GTX970 346.35 running Counter Strike: Global Offensive through Steam on Mint

[bsuttonq]

This problem was originally directed at Valve, through a GitHub issue post, but was suggested to redirect to nVidia. I hope I have found the correct corner of the internet for this report.

The problem/bug is described here:

While playing the popular first-person shooter game, Counter-Srike: Global Offensive (CSGO), the application will abruptly crash. The Mint17.1 OS remains functional, and CSGO can be relaunched almost immediately. The segfault was reported in the syslog, and it also pointed to the crash dumps.

The following includes a Sysinfo report, a Steam system report, and two excerpts from my Syslog file. The nvidia-bug-report and relevant crash dumps are attached as compressed archives.

System information report, generated by Sysinfo: 2015-01-21 12:57:58 AM
Sysinfo download | SourceForge.net

SYSTEM INFORMATION
Running LinuxMint Linux, the LinuxMint 17.1 (rebecca) release.
GNOME: 3.8.4 (Ubuntu 2014-03-17)
Kernel version: 3.13.0-37-generic (#64-Ubuntu SMP Mon Sep 22 21:28:38 UTC 2014)
GCC: 4.8 (x86_64-linux-gnu)
Xorg: 1.15.1 (10 December 2014 06:15:52PM) (10 December 2014 06:15:52PM)
Hostname: brian-desktop
Uptime: 0 days 13 h 46 min

CPU INFORMATION
AuthenticAMD, AMD A10-5800K APU with Radeon™ HD Graphics
Number of CPUs: 4
CPU clock currently at 3799.925 MHz with 2048 KB cache
Numbering: family(21) model(16) stepping(1)
Bogomips: 7599.85
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 popcnt aes xsave avx f16c lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs xop skinit wdt lwp fma4 tce nodeid_msr tbm topoext perfctr_core perfctr_nb arat cpb hw_pstate npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold bmi1

MEMORY INFORMATION
Total memory: 15945 MB
Total swap: 0 MB

STORAGE INFORMATION
SCSI device - scsi1
Vendor: ATA
Model: ADATA SSD S599 1
SCSI device - scsi6
Vendor: HL-DT-ST
Model: DVDRAM GH20LS10
SCSI device - scsi7
Vendor: ADATA
Model: USB Flash Drive

HARDWARE INFORMATION
MOTHERBOARD
Host bridge
Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Function 5
Subsystem: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Root Complex
PCI bridge(s)
Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Root Port (prog-if 00 [Normal decode])
Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Root Port (prog-if 00 [Normal decode])
Advanced Micro Devices, Inc. [AMD] Family 15h (Models 10h-1fh) Processor Root Port (prog-if 00 [Normal decode])
Advanced Micro Devices, Inc. [AMD] FCH PCI Bridge (rev 40) (prog-if 01 [Subtractive decode])
Advanced Micro Devices, Inc. [AMD] Hudson PCI to PCI bridge (PCIE port 0) (prog-if 00 [Normal decode])
Advanced Micro Devices, Inc. [AMD] Hudson PCI to PCI bridge (PCIE port 3) (prog-if 00 [Normal decode])
ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 03) (prog-if 00 [Normal decode])
ISA bridge
Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11)
Subsystem: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge

GRAPHIC CARD
VGA controller
NVIDIA Corporation Device 13c2 (rev a1) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device 8508

SOUND CARD
Multimedia controller
C-Media Electronics Inc CMI8788 [Oxygen HD Audio]
Subsystem: ASUSTeK Computer Inc. Device 8521

NETWORK
Network controller
Qualcomm Atheros AR5416 Wireless Network Adapter [AR5008 802.11(a)bgn] (rev 01)
Subsystem: Qualcomm Atheros Device 3071
Ethernet controller
Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
Subsystem: Gigabyte Technology Co., Ltd Motherboard

NVIDIA GRAPHIC CARD INFORMATION
Model name: STRIX-GTX970-DC2OC-4GD5
Card Type: unknown 16x
Video RAM: 4096 MB
GPU Frequency: 899. MHz
Driver version: NVIDIA UNIX x86_64 Kernel Module 346.35 Sat Jan 10 21:27:15 PST 2015

Steam System Report

Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x15
CPU Model: 0x10
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3799 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Linux Mint 17.1 Rebecca (64 bit)
Kernel Name: Linux
Kernel Version: 3.13.0-37-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11501000
X Window Manager: Mutter (Muffin)
Steam Runtime Version: steam-runtime-release_2015-01-06

Video Card:
Driver: NVIDIA Corporation GeForce GTX 970/PCIe/SSE2

Driver Version:  4.5.0 NVIDIA 346.35
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID:  0x10de
DeviceID:  0x13c2
Number of Monitors:  3
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1200
Desktop Resolution: 5760 x 1200
Primary Display Size: 21.50" x 13.86"  (25.55" diag)
                                        54.6cm x 35.2cm  (64.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4096 MB
Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
Audio device: Nvidia ID 71

Memory:
RAM: 15945 Mb

Miscellaneous:
UI Language: English
LANG: en_CA.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 101997 Mb
Largest Free Hard Disk Block: 23810 Mb

Installed software:

Recent Failure Reports:
Mon Feb 16 22:36:11 2015 GMT: file ‘’/tmp/dumps/crash_20150216173407_1.dmp’‘, upload yes: ‘‘CrashID=bp-43eb9bfb-1561-4427-9f8e-7ad432150216’’
Tue Feb 17 04:39:21 2015 GMT: file ‘’/tmp/dumps/assert_20150216212254_1.dmp’', upload yes: ‘‘CrashID=bp-3c933374-926b-4b10-b19b-17ceb2150216’’

Feb 16 22:58:35 brian-desktop dbus[786]: [system] Activating service name=‘org.freedesktop.nm_dispatcher’ (using servicehelper)
Feb 16 22:58:35 brian-desktop dbus[786]: [system] Successfully activated service ‘org.freedesktop.nm_dispatcher’
Feb 16 23:17:01 brian-desktop CRON[8608]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Feb 16 23:38:51 brian-desktop assert_20150216212254_1.dmp[8911]: Uploading dump (out-of-process)#012/tmp/dumps/assert_20150216212254_1.dmp
Feb 16 23:38:51 brian-desktop kernel: [22116.611388] csgo_linux[7147]: segfault at 0 ip 00000000f762de50 sp 00000000fff24d68 error 4 in libc-2.19.so[f7500000+1a9000]
Feb 16 23:39:21 brian-desktop assert_20150216212254_1.dmp[8911]: Finished uploading minidump (out-of-process): success = yes
Feb 16 23:39:21 brian-desktop assert_20150216212254_1.dmp[8911]: response: CrashID=bp-3c933374-926b-4b10-b19b-17ceb2150216
Feb 16 23:39:21 brian-desktop assert_20150216212254_1.dmp[8911]: file ‘’/tmp/dumps/assert_20150216212254_1.dmp’', upload yes: ‘‘CrashID=bp-3c933374-926b-4b10-b19b-17ceb2150216’’

Feb 17 00:17:01 brian-desktop CRON[9571]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Feb 17 01:17:01 brian-desktop CRON[10314]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Feb 17 02:17:01 brian-desktop CRON[11094]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Feb 17 02:18:18 brian-desktop assert_20150216233931_1.dmp[11109]: Uploading dump (out-of-process)#012/tmp/dumps/assert_20150216233931_1.dmp
Feb 17 02:18:18 brian-desktop kernel: [31702.816831] csgo_linux[9083]: segfault at 0 ip 00000000f75f5e50 sp 00000000ff8716e8 error 4 in libc-2.19.so[f74c8000+1a9000]
Feb 17 02:18:40 brian-desktop assert_20150216233931_1.dmp[11109]: Finished uploading minidump (out-of-process): success = yes
Feb 17 02:18:40 brian-desktop assert_20150216233931_1.dmp[11109]: response: CrashID=bp-508093e5-9c1a-4f86-a9df-15a312150216
Feb 17 02:18:40 brian-desktop assert_20150216233931_1.dmp[11109]: file ‘’/tmp/dumps/assert_20150216233931_1.dmp’', upload yes: ‘‘CrashID=bp-508093e5-9c1a-4f86-a9df-15a312150216’’

nvidia-bug-report.log.gz (81.2 KB)

CSGO segfault.zip (269 KB)

[bsuttonq]

[s]Not sure how to get the crash dumps on here, since I can’t figure out the upload feature. I hope these box.com links will suffice:

assert_20150216212254_1.dmp
assert_20150216233931_1.dmp
crash_20150216173407_1.dmp[/s]

The dump files should now be attached to the OP in one archive, along-side the nvidia-bug-report.log.gz.

For the above post’s nvidia bug report, I’m afraid the instructions were a bit beyond my expertise for

please start the X server with startx -- -logverbose 6 and run nvidia-bug-report.sh after the problem has occurred

I simply opened a terminal and sudo’d the tool from within the regular Mint17.1 OS.

[bsuttonq]

This thread seems to be hidden (only visible when I’m signed in). I’m not sure if that’s a product of a forum moderator’s actions or a result of my account privileges. Some insight would be appreciated.

[bsuttonq]

Bump. Anyone out there?

[bsuttonq]

Bump.

[bsuttonq]

Talking to myself in cyber-aether.

[bsuttonq]

Bump. Why is my post hidden? This is a serious flaw in the forum software.