Ubuntu - Dell xps 15 9570 external display not showing image

Hello everyone, I have Dell XPS 15 9570 4k Ti with Ubuntu 18.04. and Dell S series Monitor 32 2560 X 1440. I’m using HDMI that came with the monitor but I have problem showing image on the monitor. Ubuntu detected the monitor is connected, but if the resolution of the monitor is 2560 X 1440 image is not showing on the monitor. I can still move the mouth.
if I change to 1920 x 1080 i starts working. I can’t use at resolution 1920 X 1080 because I can’t use two windows side by side and it’s very big.

Note that It works with Windows 10 at full resolution.

$ xrandr 
Screen 0: minimum 8 x 8, current 5760 x 2160, maximum 32767 x 32767
eDP-1-1 connected primary 3840x2160+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
   3840x2160     60.00*+  59.98    59.97  
   3200x1800     59.96    59.94  
   2880x1620     59.96    59.97  
   2560x1600     59.99    59.97  
   2560x1440     59.99    59.99    59.96    59.95  
   2048x1536     60.00  
   1920x1440     60.00  
   1856x1392     60.01  
   1792x1344     60.01  
   2048x1152     59.99    59.98    59.90    59.91  
   1920x1200     59.88    59.95  
   1920x1080     60.01    59.97    59.96    59.93  
   1600x1200     60.00  
   1680x1050     59.95    59.88  
   1600x1024     60.17  
   1400x1050     59.98  
   1600x900      59.99    59.94    59.95    59.82  
   1280x1024     60.02  
   1440x900      59.89  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1440x810      60.00    59.97  
   1368x768      59.88    59.85  
   1360x768      59.80    59.96  
   1280x800      59.99    59.97    59.81    59.91  
   1152x864      60.00  
   1280x720      60.00    59.99    59.86    59.74  
   1024x768      60.04    60.00  
   960x720       60.00  
   928x696       60.05  
   896x672       60.01  
   1024x576      59.95    59.96    59.90    59.82  
   960x600       59.93    60.00  
   960x540       59.96    59.99    59.63    59.82  
   800x600       60.00    60.32    56.25  
   840x525       60.01    59.88  
   864x486       59.92    59.57  
   800x512       60.17  
   700x525       59.98  
   800x450       59.95    59.82  
   640x512       60.02  
   720x450       59.89  
   700x450       59.96    59.88  
   640x480       60.00    59.94  
   720x405       59.51    58.99  
   684x384       59.88    59.85  
   680x384       59.80    59.96  
   640x400       59.88    59.98  
   576x432       60.06  
   640x360       59.86    59.83    59.84    59.32  
   512x384       60.00  
   512x288       60.00    59.92  
   480x270       59.63    59.82  
   400x300       60.32    56.34  
   432x243       59.92    59.57  
   320x240       60.05  
   360x202       59.51    59.13  
   320x180       59.84    59.32  
DP-1-1 disconnected (normal left inverted right x axis y axis)
DP-1-2 disconnected (normal left inverted right x axis y axis)
DP-1-3 connected 1920x1200+3840+377 (normal left inverted right x axis y axis) 708mm x 399mm
   2560x1440     59.95 +  74.99  // at this resolution it doesn't work. also i don't know why there is 74.99 rate
   1920x1200     59.95* 
   1920x1080     60.00    50.00    59.94  
   1920x1080i    60.00    50.00    59.94  
   1600x1200     60.00  
   1680x1050     59.88  
   1280x1024     75.02    60.02  
   1280x800      59.91  
   1152x864      75.00  
   1280x720      60.00    50.00    59.94  
   1024x768      75.03    60.00  
   800x600       75.00    60.32  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    60.00    59.94  
   720x400       70.08

I have Ubuntu and Kali both don’t work.

I also have

nvidia-bug-report.log.gz

but, I don’t know how to upload it.

please let me know if you have any question or want me to do something.

Thank You!

$ nvidia-smi
Sat Oct  5 19:32:21 2019       
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 430.26       Driver Version: 430.26       CUDA Version: 10.2     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|===============================+======================+======================|
|   0  GeForce GTX 105...  Off  | 00000000:01:00.0 Off |                  N/A |
| N/A   50C    P3    N/A /  N/A |    669MiB /  4042MiB |      0%      Default |
+-------------------------------+----------------------+----------------------+
                                                                               
+-----------------------------------------------------------------------------+
| Processes:                                                       GPU Memory |
|  GPU       PID   Type   Process name                             Usage      |
|=============================================================================|
|    0      2030      G   /usr/lib/xorg/Xorg                           335MiB |
|    0      2169      G   /usr/bin/gnome-shell                         333MiB |
+-----------------------------------------------------------------------------+

nvidia-bug-report.log.gz (1.17 MB)

Hovering the mouse over an existing post of yours will reveal a paperclip icon.
https://devtalk.nvidia.com/default/topic/1043347/announcements/attaching-files-to-forum-topics-posts/

@generix thank you. Sorry I didn’t upload it.
I have uploaded it now.

Thank you again.

There’s no external monitor visible in the logs, did you have it attached when you created the report?