Hi, When I try to pull the DiffDock NIM I get this error: Error response from daemon: Head “ https://nvcr.io/v2/nim/mit/diffdock/manifests/2.0.1 ”: unknown: {“errors”: [{“code”: “DENIED”, “message”: “Payment Required”}]} Any help would be appreciated.

I am also getting this error when try to pull the docker image of maxine-audio2face-2d. “Error response from daemon: Head “ https://nvcr.io/v2/nim/nvidia/maxine-audio2face-2d/manifests/latest ”: unknown: {“errors”: [{“code”: “DENIED”, “message”: “Payment Required”}]}” Any Help?

Please try generating a new API key for the NGC catalog here https://org.ngc.nvidia.com/setup/api-keys and make sure to log into docker with docker login nvcr.io prior to pulling the image.

I have generated a new API and log in before pulling the image, but the error still persists. Is it possible that my unapproved API credit request is related to this problem?

Apologies - yes it is likely related to the api credits issue, which we are working to resolve. thanks for your patience.

Hi, I am facing the same issue when I try to pull docker images for the nv-ingest docker compose build : “Error response from daemon: Head “ https://nvcr.io/v2/nvidia/nemo-microservices/paddleocr/manifests/1.0.0 ”: unknown: {“errors”:[{“code”:“DENIED”,“message”:“Payment Required”}]}” I have generat…

When i try to pull the image “ nvcr.io/nim/meta/llama3-8b-instruct ” I am not getting any issue but when i try to pull “ nvcr.io/nim/nvidia/maxine-audio2face-2d ” I am getting "Error response from daemon: Head “ https://nvcr.io/v2/nim/nvidia/maxine-audio2face-2d/manifests/latest”: unknown: {“errors”: [{…

Same issue here when trying to pull nvcr.io/nim/nvidia/maxine-eye-contact And as @deenu.sjd reports, I could also successfully pull the llama image

Hi, I have the same issue and I’m failing to pull the llama image. I tried both llama-3 and llama-3.1 with same “payment required” error. I logged with my free account and followed all steps in “ llama-3.1-8b-instruct Model by Meta | NVIDIA NIM ” to pull the docker image in my A100 server. I got alw…

I have the same issue and I get this error: docker: Error response from daemon: Head "https://nvcr.io/v2/nim/nvidia/parakeet-0-6b-ctc-en-us/manifests/latest": unknown: {"errors": [{"code": "DENIED", "message": "Payment Required"}]}. Any update?

Unable to pull docker

AI & Data Science NVIDIA NIM Access/Accounts

sophwats March 19, 2025, 5:49pm 17

Hi @theo.alm,

you must have an active NVIDIA AI Enterprise license to be able to pull this model with Docker.

Please see this FAQ for links to sign up for a 90 day license to NVIDIA AI Enterprise. NVIDIA NIM FAQ

Best,

Sophie

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Unable to pull docker

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