What is an NGC account and how do I get one?

With NGC you get access to a comprehensive catalog of fully integrated deep learning framework containers optimized for NVIDIA GPUs, at no cost. The containers are available to anyone who signs up for an account on NGC. By maintaining an account, users can download and use the latest versions of the GPU-optimized containers.

You can get an NGC accounts at https://ngc.nvidia.com/signup/register

The process doesn’t work correctly. While creating a NGC account you don’t provide initial password; logging in requires one, and the “reset password” functionality doesn’t work; it returns “404 Page Not Found”.

Jakub – can you try again and let us know if you were successful?

I tried to use the “Forgot Password” (aka password reset) feature again, and the link still leads to the page with “404 Page Not Found” banner, instead of logging me in.

The redacted reset URL is: https://ngc.nvidia.com/pl-xx/password/reset?token=qqXXXXXXXXXXXXXXXXXXXXX-vZZZZZZZZZZZZZZZZZZZZZ&email=jnareb@gmail.com

Should I try to re-register? I am getting the password reset email, it is just the link that doesn’t work.

I have attached a screenshot of failed login via password reset link.


If you can provide a direct email we would like to have an engineer walk through the registration process with you so we can understand the issue. You can PM at gcrider@nvidia.com. - Greg Crider

My email is jnareb@gmail.com

Thanks a lot, the problem got solved. I can now log inn to NGC.

I am having the same type of issue, my e-mail is torstein.nordgulen@live.no


A support engineer will reach out to you shortly. Thank you for your patience.

Greg Crider
NGC Product Management

I’m having the same issue as well.

After initial signing up, I got stuck at the initial password page.

The initial password check failed, while I haven’t set any password yet.

Finding password doesn’t work as well, as the link in the email opens a page where it says “The activation token was missing, please try clicking on the link in the recovery email again.”

My email address is kim.seungmin@gmail.com, looking forward to get help on this issue

Hi Kim,

Can you go to https://www.nvidia.com/en-us/account/ and reset your password then login to https://ngc.nvidia.com

This did it! Thank you

I have an issue too, I can’t create my ngc account, whenever I fill out the form and submit the page freezes

I have same issue. How did you solve? @DavidDiaz92

I solved trying a different OS, however someone had the same issue and gave a better solution in case it doesn’t solve the problem:
[Can't create an NGC API Key]

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thanks you @DavidDiaz92. this solved my issue

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@gcrider I have a developer account already
Can I use that account and email to create a NGC account?