Hello,
Brief issue description:
Nvidia drivers used 475.14 and 552.86 are ending in a bluescreen during or after driver installation.
The systems are experiencing bluescreen 0x116 on Windows Bootup until Recovery Screen is shown.
Only a boot into safe mode is possible.
Bluescreen: 0x00000116
Details: Bug Check 0x116 VIDEO_TDR_FAILURE - Windows drivers | Microsoft Learn
Behavior 475.14:
On silent installation the installer seems to fail (with exit code 0).
One device shows that the driver is installed, rest of cards show Microsoft Basic Video driver is used.
On manual installation of the driver via GUI the system ends in a blue screen 0x116.
Behavior 552.86:
Silent installation fails (with exit code 0).
More than one card may have a driver installed. After reboot the system is cycling into the mentioned bluesccren until recovery screen appears.
Only a boot into safe mode is possible.
Besides: On the machine #1 not all Nvidia cards got a driver installed. This happened on machine #2 only with driver version 475.14.
machine specs:
#1
Hardware: HP Z8G4
Mainboard: HP 81C7
Chipset: Intel C622 (Lewisburg-2) PCH
Chipset driver: 10.1.17968.8131
GPUs variant 1: 2x Quadro P1000; 3x Quadro P2000
GPUs variant 2: 3x Quadro P2000
#2
Hardware ASUS Pro WS W790E-SAGE SE
Mainboard ASUS Pro WS W790E-SAGE SE
Chipset: Intel W790 (Alder Lake-S PCH)
Chipset driver: 10.1.19899.8597
GPUs variant 1: 3x RTX A4000; 2x T1000 8GB
GPUs variant 2: 3x RTX A4000
Windows Details:
Edition: Windows 11 IoT Enterprise LTSC
Version: 24H2
OS build: 26100.1150
Available log data for each driver and machine combination:
- meta data .MTA
- dump stack
- memory dump (only on demand, too big for upload)
- windows event log
Win11BlueScreen.zip (268.2 KB)