Hi,
I’m attempting to run an LLM model but keep encountering the following error, despite having 1,000 credits:
Error: Access Issue (Cloud credits expired - Please contact NVIDIA representatives)
I would greatly appreciate it if someone could assist with this issue. I have my Masters Thesis submission this week.
Thank you! @nvidia_user_1234 @TomNVIDIA
my issue is exactly the same , kindly update me if any solution is found
@nvidianim @neal.vaidya Please can you assist me, i’m on a tight deadline
I have exactly the same problem with 5000 credits.
“Cloud credits expired - Please contact NVIDIA representatives”
-anssi @nvidianim
Hi @anssi.ovaska @chaudharyu006 @adeelaslamexarta123 A fix was recently implemented to resolve this issue. Could you use your existing API key and re-execute the Python program or cURL command?
Same here, being also on the Nvidia inception program, but clearly pretty fuzzy on my side tried my best, from simple NGC/personal key token etc
I now see that my account from the inception is set to “Owner No set” but still have the somehow access to the ngc hub
https://org.ngc.nvidia.com
Have to admit that is beside onboarding etc, I find kind of fuzzy and often endup with tons of nvidia tabs, docs, etc, spending time to often a dead end i wish so much that it were just maybe long but straight forward either for the private offers whereas for google console or azure marketplace, but no same here another obstacle or not very clear solution nor even a mail to confirm or to state “in process”
I wish and imo improving the whole NVIDIA ecosystem would be really beneficial in my opinion
With all the gratefullness I have to be on track in Inception, just feeling that there is a lot of admin complexity and not enough information at the right place, or even for a ticket for example to be redirected to a forum rather than a form
Thanks you hope to find some solutions !
Hello !
NVIDIA AI Enterprise expired on NGC, honestly not very clear for private offer, improvement on the startup hub, breva merge, but it’s just time consuming to be honest, if i were to want to focus and use models in Azure AI Foundry, would use straightfully compute quota, at a 4,7$ no matter the chosen model etc
Or i can ask for a quota, and it’s another step that would be useless ofc since A100 only ok
so of course private offer ? yes maybe had never been something that were with proper customer service like even for simple thing, weeks, every time need to listen to the same instruction, everytime have to say the exact thing, be redirected to another service that then reask, redirect to initial to have a very basic simple answer “not possible” here i’m talking about a core feature AI Agent Service for just using Bing Grounding
now with these new announcement things seemed to be extremly more normal and accessible if one is Microsoft for Startups for almost a year, NVIDIA Inception ISV Success, github traction etc..
nop,
build.nim ? RPM limited, not NVIDIA AI Enterprise guess cause it expired but now ?
most simple reasoning go to my startup hub on nvidia and see to renew, ok DGX Cloud benefit extremely delighted, still pending but it’s the weekend I understand
Developer Program, in it for monthssss, NeMo still pending
while of course :
Were very excited, about Agentiq, the new models, Dynamo, cuOpt, etc etc and enormous quantity of wonders , NIM were a key components solutions around RAPIDS or any cuGraph, cuOpt would have been insane (i know notebooks etc)
This article is far from the simplicity it claim
ngc, build, console, license, enterprisehub etc each has their own documentations etc
each thing has a documentation, but each ressource end up directing to ressourceS, each path too, etc etc, and each click open a new tab it’s kafkaien, and
Sorry if the message is not properly structured , and is more a expression or a feedback, cause the timing were great, using autogen/semantic kernel and i see new SLM/LLM on Foundry, a agnostic meta-agentic connector from the GOATs
feel that the situation has so much layer that i would be redirected 5 time minimum with delays etc or not using the benefits and continue self-funding even more knowing that i want to have open-source in hearth and action , ofc moutain of difficulties are meant and damn oh damn not the kind to pause my vision and goals but a bit frustrated
i still want to aknowledge the effort for the multi-arch etc etc for us mac users, the DGX expensive, but honey to my eyes , and on my goals and among probably new material if momentum allow it !
