Audio2Face2023.2 Start voice play role face model is not driven, what is the reason?

After the installation of Audio2Face2022.3, I started the software, clicked on the right interface to create a digital human model, and then clicked to play the voice, but the mouth shape of the character model in the scene did not move with the language at all. Do you know what the problem is?

Hello, A2F support has moved.
Please see: ATTN: The Audio 2 Face forum is now closed