Hi Nvidia, I have applied to $100K AWS credit under Nvidia Inception Scale Tier. My company is eligible for Scale Tier. The problem is that it is well over 5-10 business day, but I haven’t heard anything from Nvidia Inception.
On top of that, after the Inception Portal started to work with AirTable, it is quite flaky. On Safari, the benefit request seems to be fired off even before I fill the survey. Therefore, I suspect that my application went with empty fields. After realizing the bug, I re-submitted on Chrome.
Please help me out. I consumed all of my $25K AWS credit by yesterday.
Fortunately, I got the proper response from inceptionprogram@nvidia.com. He said that I would need to wait for a few business days more. Will keep this matter updated for the community.
An update. I was able to talk with a guy from AWS, and he approved the $75K credit. It hasn’t been applied to my billing console yet so the case is not fully resolved but I think I am in a good shape now. So essentially what happened were
The Inception Application running on Airtable had critical bugs with Safari. My first 2-3 applications were submitted with empty fields. It seems that those applications were automatically “removed” instead of rejected.
Only after I submitted a new application on Chrome, NVIDIA was able to confirm that they could see my application on their system.
I have waited for about 3 weeks. No news. It was weird because the NVIDIA staff told me that even if I get rejected, AWS is supposed to notify me. So I tried to search my inbox one by one. I finally found it. AWS emailed me pretty fast actually, but unlike the $10K and $25K tiers, the email came with a completely different title, body format and tone (a bit promotional).
And $100K credit benefit asks you to jump into a call with an AWS representative. It was not an interview or a pitch but more like getting to know what I am building and estimating my future spending. During the call, he approved on his end so I am expecting it to be applied on my dashboard in a few days.
I am having the same problem you had. Tried applying for the additional $75K credits through the NVidia portal. When I select Benefits it take me to Airtable where I get an error message saying Unable to request access to interface.
How did you manage to get your credits sorted?
I have also submitted my application in August and have not heard from NVIDIA, nor from AWS (with the exception of the email from NVIDIA confirming eligibility. AWS want an Organization ID. Where do I find this? I checked in the benefits catalog and could not find it there.
We are also getting the same problem not getting reply from Nvidia Team its been already 15 days.. to apply for $100k credits we have not received org id for this..
Thank you for reaching out, and apologies for the delay here.
AWS fully manages the review and approval process for this benefit (including issuing the Org ID), and it can take several business days to complete. Unfortunately, NVIDIA doesn’t have visibility into the status of the review once the request has been submitted. Upon submitting your application, you will receive a confirmation email and be notified via email from AWS of your status within 7-10 business days. Since you haven’t heard back yet, I’m happy to reach out to our contact at AWS directly to request a status update.
Please email inceptionprogram@nvidia.com with your company name and the email address used on the submission so we can provide those to AWS.
Hi , i have a similar issue but with grow tier, i requested Benefit for $10K aws credit , but my Airtable link did not open ,after that the request benefit button has been disabled , i am not sure how to proceed , i had mailed to inceptionprogram@nvidia.com as mentioned , no reply on that yet , can anyone guide me to what should be my next step