ConnectX-6 and Intel X710-TM4 does not link up using 10GbaseKR

Hello, Support,

We are using a PCB board(Board A) that uses ConnectX-6 chip , and another PCB(Board B) that uses Intel X710-TM4 chip. We intend to link them up using the 10G Base KR. The 10G Base KR lines(Tx/Rx differential lines) are inter-connected through a backplane(i.e. direct connection in PCB).

Unfortunately the 10G Base KR link does not link up.

We have done some basic trouble-shooting below:
1). Board A, the 10G Base KR can loop-back test, no issues.
2). Board B, if we use Board B to Board B, the 10GBaseKR can link to each other.
3). Between A and B, it does not link up.

I would like to check is there any settings in the ConnectX6 to get the link up?

Below is the configuration info using the mlxlink utility:

root@tegra-ubuntu:~# mlxlink -d /dev/mst/mt4123_pciconf0.1

Operational Info

State : Polling
Physical state : ETH_AN_FSM_ENABLE
Speed : N/A
Width : N/A
FEC : N/A
Loopback Mode : No Loopback
Auto Negotiation : ON

Supported Info

Enabled Link Speed (Ext.) : 0x00000012 (10G,1G)
Supported Cable Speed (Ext.) : 0x00000000 ()

Troubleshooting Info

Status Opcode : 2
Group Opcode : PHY FW
Recommendation : Negotiation failure

Tool Information

Firmware Version : 20.42.0139
amBER Version : 2.13
MFT Version : mft 4.24.0-72

Hi MEIGUODONG,

Please kindly share the output of below command:
mlxconfig -d /dev/mst/mt4123_pciconf0.1 q |grep LINK_TYPE

Thanks

Hello user155616,

Thank you for your support.

I will get you the info once it is available.

Just one more question, I noted the shown link speed is 1G and 10G, Do I need to specifically specify the ConnectX-6 chip to be 10G?

Supported Info

Enabled Link Speed (Ext.) : 0x00000012 (10G,1G)
Supported Cable Speed (Ext.) : 0x00000000 ()

I noted these commands in the mlxlink support page:
mlxlink -d -p <port_number> --speeds 25G,50G,100G

Is there an option to specify “–speeds 10G” ?

Do I need to use below commands to configure the port state?
mlxlink -d -p <port_number> --port_state UP

Do I need to specify --rx_rate and --tx_rate?

Thank you for your support.
Mei Guodong

Hi Mei Guodong,

The Auto-negotiation is enabled by default, so you’re not recommended to change the speed and rate.
Could you please share the serial number of CX6 adapter?

Thanks

Hi MEIGUODONG,

Please kindly share the output of below command:
mlxconfig -d /dev/mst/mt4123_pciconf0.1 q |grep LINK_TYPE

Thanks

Hello Mellanox Support,

Sorry it took some time to reply you.

mlxconfig -d /dev/mst/mt4123_pciconf0.1 q |grep LINK_TYPE
this commands returns empty results.

Instead I run this command:
xavier@tegra-ubuntu:~$ sudo mlxconfig -d /dev/mst/mt4123_pciconf0 q |grep LINK
PHY_COUNT_LINK_UP_DELAY DELAY_NONE(0)
KEEP_ETH_LINK_UP_P1 True(1)
KEEP_IB_LINK_UP_P1 False(0)
KEEP_LINK_UP_ON_BOOT_P1 False(0)
KEEP_LINK_UP_ON_STANDBY_P1 False(0)
AUTO_POWER_SAVE_LINK_DOWN_P1 False(0)
KEEP_ETH_LINK_UP_P2 True(1)
KEEP_IB_LINK_UP_P2 False(0)
KEEP_LINK_UP_ON_BOOT_P2 False(0)
KEEP_LINK_UP_ON_STANDBY_P2 False(0)
AUTO_POWER_SAVE_LINK_DOWN_P2 False(0)
UNKNOWN_UPLINK_MAC_FLOOD_P1 False(0)
UNKNOWN_UPLINK_MAC_FLOOD_P2 False(0)

Does it give you any useful info?

Please let me re-phrase my requirements:
1). We have a PCB(board-A) board that uses Mellanox ConnectX-6 chip, it supports 10GBaseKR and 1GBaseKX.
2). We have another PCB(board-B), it uses an Intel X710-TM4 chip. The chip supports 1GBaseKX.
3). the two eth ports are connected through backplane connection.
4). Now we will need to link them up using 1GbaseKX mode.

Basic question:
In order to link the above in 1GBaseKX, do I need to specifically specify to use 1GbaseKX? How to?

I was using this command:
sudo mlxlink -d /dev/mst/mt4123_pciconf0.1 -s 1G
sudo mlxlink -d /dev/mst/mt4123_pciconf0.1 -a tg

It can link up in loop-back mode, but does not link up with the Intel x710 chip.

Does the Connect-X6 chip auto-negotiate at 1GBaseKX mode?

Thank you.
Mei Guodong

Hi Mei Guodong,

Thanks for the clarification.
It’s out of our work scope. We only support standard Nvidia adapters with valid entitlements. Please kindly seek assistance from the sales team.

Thanks

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