Received the DGX Spark in October. Initial setup stalls when searching for wifi. It never proceeds from there.
I have another DGX that works fine in setup on the same NW. How do I return a defective unit or get someone to help?
Thanks.
I’m having the same problem here !
Hi, can you give more details on how it is stalling? Are you able to select a wifi network but it doesn’t allow you to continue?
Hi @tmackay3942, were you able to solve this issue?
I have a new DGX Spark, just also set the correct time in the BIOS as was suggested. Nothing, at all, moves beyond its eternal attempt to connect to WiFi, probably because they tried to make it “simple”. So it is connected to our local area network via cable too. Also I made a local mobile hotspot on cell phone, but the DGX Spark does not do anything at all whatsoever, beyong the WiFi search. So there is a beautiful green animated graphic as it says it would search for networks but really, it has been doing that all morning.
Is that meant to do that? How long do we usually wait? And then what? Why cannot it just boot into Ubuntu and let me configure things from there, why make it a step that seems impossible to skip? What are tricks to get the machine actually started. Thanks.
Solved it.
- I set the BIOS Computer Time to correct time. That did not do anything, the wait of death was not solved then. But it certainly seemed relevant for the next step.
- I got the recovery USB and reset the machine using that. As indicated on the NVIDIA website.
- Then I started it again, this time it would actually list the available WiFi. As none offered a decent dialog for more complex WiFis, I used the hint someone else published and set up a mobile hotspot to allow connection there. Then, that worked.
Thanks for the collected infos here.