EA FC24 crashes every time on RTX 3060

Gaming and Visualization Technologies General Topics and Other SDKs Drivers - Linux, Windows, MacOS
1

EA FC 24 crashes every time with the attached dialog box screenshot

Screenshot (27)
Screenshot (27)1920×859 102 KB

Specs -
Lenovo Legion 5

  • AMD Ryzen 7 5800H processor
  • 16 GB RAM
  • RTX 3060
NVIDIA System Information report created on: 03/24/2024 00:08:24


[Display]
DirectX version:	12.0 
GPU processor:		NVIDIA GeForce RTX 3060 Laptop GPU
Driver version:		551.86
Driver Type:		DCH
Direct3D feature level:	12_1
CUDA Cores:		3840 
Resizable BAR		Yes
Dynamic Boost 2.0	Yes
WhisperMode 2.0		No
Advanced Optimus	Yes
Maximum Graphics Power	130 W
Core clock:		1425 MHz 
Memory data rate:	14.00 Gbps
Memory interface:	192-bit 
Memory bandwidth:	336.05 GB/s
Total available graphics memory:	13238 MB
Dedicated video memory:	6144 MB GDDR6
System video memory:	0 MB
Shared system memory:	7094 MB
Video BIOS version:	94.06.13.40.81
IRQ:			Not used
Bus:			PCI Express x8 Gen3
Device Id:		10DE 2560 3A8017AA
Part Number:		4735 0110

[Components]

nvui.dll		8.17.15.5186		NVIDIA User Experience Driver Component
nvxdplcy.dll		8.17.15.5186		NVIDIA User Experience Driver Component
nvxdbat.dll		8.17.15.5186		NVIDIA User Experience Driver Component
nvxdapix.dll		8.17.15.5186		NVIDIA User Experience Driver Component
NVCPL.DLL		8.17.15.5186		NVIDIA User Experience Driver Component
nvCplUIR.dll		8.1.940.0		NVIDIA Control Panel
nvCplUI.exe		8.1.940.0		NVIDIA Control Panel
nvWSSR.dll		31.0.15.5186		NVIDIA Workstation Server
nvWSS.dll		31.0.15.5186		NVIDIA Workstation Server
nvViTvSR.dll		31.0.15.5186		NVIDIA Video Server
nvViTvS.dll		31.0.15.5186		NVIDIA Video Server
nvLicensingS.dll		6.14.15.5186		NVIDIA Licensing Server
nvDevToolSR.dll		31.0.15.5186		NVIDIA Licensing Server
nvDevToolS.dll		31.0.15.5186		NVIDIA 3D Settings Server
nvDispSR.dll		31.0.15.5186		NVIDIA Display Server
nvDispS.dll		31.0.15.5186		NVIDIA Display Server
PhysX		09.21.0713		NVIDIA PhysX
NVCUDA64.DLL		31.0.15.5186		NVIDIA CUDA 12.4.125 driver
nvGameSR.dll		31.0.15.5186		NVIDIA 3D Settings Server
nvGameS.dll		31.0.15.5186		NVIDIA 3D Settings Server
2

DIag_nvdia_3060_fc24_crash
DIag_nvdia_3060_fc24_crash759×518 116 KB

Dialog box with error when the game crashes

1 Like
3

Hi there @nileshunhale96 and welcome to the NVIDIA developer forums.

Thank you for reporting this issue.

The easiest way to report a bug like this is usually through the feedback mechanism of GeForce Experience or the new NVIDIA App (beta).

Beside that the GeForce consumer forums are a great place to look for information on these kind of driver issues.

Thanks!

1 Like
4

This bug is something harming for the device or it just effect the functionality of card?

5

This is a Software bug that could be caused by a Hardware defect, but not the other way around.