The nvlddmkm.sys event ID 153, 14, 0 (Only 153 is constant ID in all crashes and 14,0 varies)
The highlight error of the crash \Device\Video3 : Resetting TDR occurred on GPUID:100
This is occurring in an Asus Gaming laptop
Laptop Information:
ASUS TUF GAMING F15 FX507ZE_FX577ZE
CPU: Intel i7 12700H
RAM: 16GB 4800mhz
Graphics Card: Nvidia RTX 3050ti GDDR6 @ 4GB VRAM
Here is more detail report over these errors:
1.The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video16
Restarting TDR occurred on GPUID:100
The message resource is present but the message was not found in the message table.
2.The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video16
Reset TDR occurred on GPUID:100
The message resource is present but the message was not found in the message table.
3.The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video16
UCodeReset TDR occurred on GPUID:100
The message resource is present but the message was not found in the message table.
- The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video16
32176a74 00007c68 00000000 20283b02 20283fce 2028e0fe 202535b8 00000000.
.
Here what reliability monitor tells about the same error:
Source
Windows
Summary
Hardware error
Date
11/20/2024 9:25 PM
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffdc0747173460
Parameter 2: fffff804752f06a0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.100
Locale ID: 1033
Extra information about the problem
Bucket ID: LKD_0x117_Tdr:A_IMAGE_nvlddmkm.sys_Ampere_UserOC
Alright, Now I have been facing this problem since August after when i replaced my thermal paste in the laptop, I don’t know whether if that’s an coincidence, The core problem is that
games keep crashing for the fact that it crashes on random intervals, sometimes at the earliest or sometimes even after an hour.
To be more specific with the stages it gets into during the crash:
My computer screen turns complete black and becomes unresponsive (I can hear the game audio and everything that’s going on in background, could not get out of the game nor the screen comes back, I have to force shutdown
to get back to normal in this stage)
or
The game freezes and crashes completely (at this time only the game crashes which means it completely quits and i can use computer normally).
Also to mention that crash are only occurring within these games that i play:
CS2
Apex Legends
Genshin Impact
Surprisingly crash do not occur in these games:
Valorant
Roblox
These are the only games that i play on regular basis and couldn’t tell if it happens on other games that i dont play.
Okay now the measurements, fixes, solutions that i’ve Implied to get a fix:
- Reinstalling latest version graphics driver
- Rolling back to old graphics driver
- Clean reinstallation of graphics driver
- Debug mode ON, Power saving mode hard off from both battery setting, PCIe setting and Nvidia Control Panel
- Changing TdrDelay value in registry to 8
- Giving full permission to nvlddmkm
- Clean installation of windows through windows installer
- Got my laptop checked from asus technician (Hardware tests were done, He mentioned no hardware issues were found, He replaced thermal paste telling that old thermal paste was dried out)
- Technician Reinstalled OS from scratch
- Technician ran all kinds of stress test on GPU, VRAM, RAM, POWER for several hours (All showed green flag and no signs of errors)
And yet after all of this, the same issue, still persist.