Event ID 153 nvlddmkm crash crisis

Gaming and Visualization Technologies General Topics and Other SDKs Drivers - Linux, Windows, MacOS
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The nvlddmkm.sys event ID 153, 14, 0 (Only 153 is constant ID in all crashes and 14,0 varies)

The highlight error of the crash \Device\Video3 : Resetting TDR occurred on GPUID:100

This is occurring in an Asus Gaming laptop
Laptop Information:
ASUS TUF GAMING F15 FX507ZE_FX577ZE
CPU: Intel i7 12700H
RAM: 16GB 4800mhz
Graphics Card: Nvidia RTX 3050ti GDDR6 @ 4GB VRAM

Here is more detail report over these errors:

1.The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:

\Device\Video16
Restarting TDR occurred on GPUID:100

The message resource is present but the message was not found in the message table.

2.The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:

\Device\Video16
Reset TDR occurred on GPUID:100

The message resource is present but the message was not found in the message table.

3.The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:

\Device\Video16
UCodeReset TDR occurred on GPUID:100

The message resource is present but the message was not found in the message table.

  1. The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video16
32176a74 00007c68 00000000 20283b02 20283fce 2028e0fe 202535b8 00000000.
.

Here what reliability monitor tells about the same error:
Source
Windows

Summary
Hardware error

Date
‎11/‎20/‎2024 9:25 PM

Status
Report sent

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffdc0747173460
Parameter 2: fffff804752f06a0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.100
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x117_Tdr:A_IMAGE_nvlddmkm.sys_Ampere_UserOC

Alright, Now I have been facing this problem since August after when i replaced my thermal paste in the laptop, I don’t know whether if that’s an coincidence, The core problem is that
games keep crashing for the fact that it crashes on random intervals, sometimes at the earliest or sometimes even after an hour.

To be more specific with the stages it gets into during the crash:
My computer screen turns complete black and becomes unresponsive (I can hear the game audio and everything that’s going on in background, could not get out of the game nor the screen comes back, I have to force shutdown
to get back to normal in this stage)
or
The game freezes and crashes completely (at this time only the game crashes which means it completely quits and i can use computer normally).

Also to mention that crash are only occurring within these games that i play:
CS2
Apex Legends
Genshin Impact

Surprisingly crash do not occur in these games:
Valorant
Roblox

These are the only games that i play on regular basis and couldn’t tell if it happens on other games that i dont play.

Okay now the measurements, fixes, solutions that i’ve Implied to get a fix:

  1. Reinstalling latest version graphics driver
  2. Rolling back to old graphics driver
  3. Clean reinstallation of graphics driver
  4. Debug mode ON, Power saving mode hard off from both battery setting, PCIe setting and Nvidia Control Panel
  5. Changing TdrDelay value in registry to 8
  6. Giving full permission to nvlddmkm
  7. Clean installation of windows through windows installer
  8. Got my laptop checked from asus technician (Hardware tests were done, He mentioned no hardware issues were found, He replaced thermal paste telling that old thermal paste was dried out)
  9. Technician Reinstalled OS from scratch
  10. Technician ran all kinds of stress test on GPU, VRAM, RAM, POWER for several hours (All showed green flag and no signs of errors)

And yet after all of this, the same issue, still persist.

5 Likes
2

Me too, starting around August, before only about once a week, now almost all games will appear again within an hour, id153 is frequent, id14 is a single appearance, a large number of id13 accompanied by an id153.

1 Like
3

Exactly. Tried every single approach. Frustrating seeing it fixed for so many people by altering the nvlddmkm permissions. And for it persisting for hundreds of people for months.

4

Have you found a fix for this?

5

Same problem here, no solution yet…

6

I’ve been having this issue since last year on my Legion Laptop. Took it to a repair shop and the guy said, int 15 years of tech repairing, he never saw something like this.
Every test runs fine, evert test passes, everything is ok. But when I game, it crashes with that same error.
I don’t what else to think… This is so stupid actually…

7

I had the same issue, but I resolved it by launching Armoury Crate, navigating to Settings, going to the Update Center, and performing an update for all devices/components.

8

Throwing in my lot into this issue as well.

Attempted clean nvidia install, full control to nvlddmkm, reseat gpu, diagmem, disable fast boot, armory crate update, and phys X settings to gpu only.

Only thing I haven’t tried is the disabling hardware acceleration on my gpu, I’ll report back if that resolves, but I don’t think so.

9

I’ve been having these same issues with an RTX 2080 Super 8GB VRAM. Yup, one of those early adopter from the RTX series.

|OS Name|Microsoft Windows 10 Home|
|Version|10.0.19045 Build 19045|
|OS Manufacturer|Microsoft Corporation|
|System Manufacturer|Gigabyte Technology Co., Ltd.|
|System Model|Z390 GAMING X|
|System Type|x64-based PC|
|Processor|Intel(R) Core™ i7-9700KF CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s)|
|BIOS Version/Date|American Megatrends Inc. F8, 2019-06-05|
|SMBIOS Version|3.1|
|BIOS Mode|UEFI|
|BaseBoard Manufacturer|Gigabyte Technology Co., Ltd.|
|BaseBoard Product|Z390 GAMING X-CF|
|BaseBoard Version|x.x|
|Platform Role|Desktop|
|Secure Boot State|Off|
|Installed Physical Memory (RAM)|64.0 GB|
|Total Physical Memory|63.9 GB|
Over 100 GB space disk left on my C:\ drive.

I have been using multiple Unreal Engine versions (5.3, 5.4, 5.5) without any major updates and trouble started to happen 3 days ago. Beforehand, I’ve upgraded the driver through NVidia Experience (no fix), a clean install of that driver (no fix). I’ve upgraded my Visual Studio (thinking it was a SDK issue with shaders - no fix). I’ve then given full control to nvlddmkm.sys - and that seemed to have worked for 2 straight days, thinking the issue resolved … until it hit for the first time Guild Wars 2, a game I play regularly every evening for the past year.

10

I am having the same issue with my system. I have a 3080. I have swapped cards with my husband (who has a slightly different version of the same card) and the problem persists in my system, so it is NOT the card.

I have changed out the cables from the PSU to the GPU, changed the slots I was using on the PSU, changed the RAM slots I am using, changed the PCI-E slot I am using, switched to a new power strip/surge protector, reinstalled windows fresh on a completely clean drive (twice actually, but the first time, it warned me that it could not delete everything, so I tried a new drive), reset my bios settings to default, tried about 7 different sets of NVIDIA drivers going back to May 2024 and at various times in between with DDU in between. Pretty much the only things I haven’t done are to swap out any components in my PC for new components, because I wouldn’t know where to begin - but it’s obviously not with the GPU unless I were going to change brands - and downgrade to windows 10.

11

Wanted to drop a note and say I’m having (and seeing all over the net) the same issue (error 153 to be specific). System info below. Card has been verified good and replaced. Tried new drivers, wiped drivers, various bios settings, cpu settings (disabled AMD hyperthreading, etc), checked PSU, etc, etc. Card runs fine under benchmarks and stress tests. But I get error 153 crashes consistently in certain games. Current front runners are:

  • Path of Exile 2. Although the crashing with 153 is noticbly less frequent when disabling their “Multithreaded Engine” option
  • Battlefield 5. Random crashes, sometimes a lot, sometimes I can play for hours
  • Cyberpunk 2077. But significantly less frequency than the others.

Other games such as Guild Wars 2, MSFS2020, I haven’t had issues with… Yet.

OS Name Microsoft Windows 11 Home
Version 10.0.22631 Build 22631
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7E16
System Type x64-based PC
Processor AMD Ryzen 9 7900X3D 12-Core Processor, 4401 Mhz, 12 Core(s), 24 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. 1.80, 9/27/2024
SMBIOS Version 3.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product X670E GAMING PLUS WIFI (MS-7E16)
BaseBoard Version 1.0
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.6 GB
Available Physical Memory 33.9 GB
Name NVIDIA GeForce RTX 4080 SUPER
PNP Device ID PCI\VEN_10DE&DEV_2702&SUBSYS_470219DA&REV_A1\4&7675918&0&0009
Adapter Type NVIDIA GeForce RTX 4080 SUPER, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 4080 SUPER
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll
Driver Version 32.0.15.6636
12

Hello,

Welcome to the NVIDIA Developer forums. This community serves the developer ecosystem.

For consumer issues, please visit the GeForce forums.
https://www.nvidia.com/en-us/geforce/forums/geforce-graphics-cards/5/

Best regards.

13

Same issue potentially here. About 1 month ago, one game in particular is now crashing with “nviddmkm, event ID 153 : \Device\00000186 , GPUID: 100” ; At the time of crash, card was rendering long distance landscape, my GPU - 4090 (no OC, stock settings, now upgraded to latest driver). Cannot reproduce this error on other games.

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