Black Screen NVLDDMKM driver crash when playing videos and moving windows to other displays

THIS DOES NOT HAPPEN DURING GAMING OR STRESS TESTS

it only happens when dragging windows between my 4 monitors. I’ve only seen it happen when a video is playing on one monitor, and I try to move a window to a different monitor while the video is playing. My screens will go black for a second and come back, as the nvlddmkm driver crashes and recovers.

RTX 4090 that’s been a perfect GPU for the last 2+ years.

This issue just started happening in the last few weeks. I’m on the latest 572.83 driver, but I’ve rolled back as far as 560.94 (august? I think)…and the issue remains.

This leads me to believe it’s an issue with windows or how windows interacts with the nvidia driver. Not the nvidia driver itself. It seems like this started right after the last 24H2 update I had.

Things I’ve tried

rolling back nvidia driver as far as 560.94

updating vbios and firmware

updating motherboard bios and chipset drivers

optimized default bios settings

setting PCIe slot to gen 4 manually

setting PCIe slot to gen 3 manually

disabling gsync

disabling HDR video processing in windows HDR menu

Prefer max performance

pcie link state pwr mgmt off

closing hwinfo64, msi afterburner, openrgb, GCC, etc

disabling MPO via registry

setting refresh rate on monitors to 100hz

setting refresh rate to 60hz

switching monitors between display port slots

leaving 2 of my monitors unplugged.

Brand new power supply (this was an RMA...I can see via monitoring there are no issues on any of the voltage rails regardless)

brand new 12v2x6 cable (another RMA due to the old 12vhpwr cable wearing out after 2+ years)

Windows 11 Pro is up to date

I’m sure there are more things I’ve tried as well and just can’t remember

I’m really at a loss at this point. Has anyone else seen this or is anyone else experiencing this?

"The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3

Error occurred on GPUID: 100"

Hello,

Welcome to the NVIDIA Developer forums. This community serves the developer ecosystem.

For consumer issues, please visit the GeForce forums.

Best regards.

You are affected by this issue: Black screen and system freezes when I enable DSC, 10 bits HDR and VRR but for your GPU freezes so long that it reaches TDR timeout.