Failed to get riva started

Please provide the following information when requesting support.

Hardware - GPU: Geforce 3090
Hardware - CPU: 10900K
Operating System: Ubuntu 20.04
Riva Version: Beta 1.6.0

so i try to run riva following the quick start guide, while trying to execute bash riva_start.sh, i get the following error

Starting Riva Speech Services. This may take several minutes depending on the number of models deployed.
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Waiting for Riva server to load all models...retrying in 10 seconds
Health ready check failed.
Check Riva logs with: docker logs riva-speech

and docker logs riva-speech gives:

Untitled Document 1 (167.7 KB)

too many text in log, so i have to upload the file.

any suggestion?

Hi,

Our team is looking into this issue. The server doesn’t start because of this error:

E1201 23:46:44.631690 69 model_repository_manager.cc:1946] Poll failed for model directory ‘riva-trt-citrinet-1024’: failed to open text file for read /data/models/riva-trt-citrinet-1024/config.pbtxt: No such file or directory

Could you please share completed logs of bash riva_start.sh

Thank you.

Could you please share the logs from when you ran riva_init? It looks like something went wrong optimizing CitriNet. You could try running riva_clean.sh and riva_init again.