Jetson Orin Field Bulletin

Robotics & Edge Computing Jetson Systems Jetson AGX Orin
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We are issuing a Field Bulletin relevant to Jetson Orin platform. These bulletins contain important information about hardware, firmware, and operational updates for Jetson AGX Orin modules. Customers and partners are advised to review the bulletins and implement recommended mitigations or upgrades as appropriate.

You can refer the released notification on the Jetson Download Center:

Jetson Orin Series Modules Field Bulletin - Critical QSPI Software Update

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@aapathak1 In the bulletin is says:

For devices in the field, the users must take this patch and update their devices (OTA).

Please could you advise on the process to update deployed devices? Is there a command line utility that can be used so that this can be performed remotely, or must each device be physically visited, placed in recovery mode and flashed?

1 Like
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My idea is to use the Capsule Update to update the bootloader.
We can follow the instructions in the link below to create both the Bootloader Update Payload (BUP) and the Capsule Update Payload:

Once generated, the payload can be uploaded to the device in the field and the capsule update can be triggered remotely.

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You can refer the OTA documentation at: https://docs.nvidia.com/jetson/archives/r36.4.4/DeveloperGuide/SD/SoftwarePackagesAndTheUpdateMechanism.html#updating-jetson-linux-with-image-based-over-the-air-update

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@aapathak1

I would like to confirm a few points regarding this issue:

  • Could you please let me know the reproduce rate of this issue?

  • Could you also tell me how critical this issue is? Is it something that absolutely must be addressed,
    or is it more of a recommended-level fix? Please let me know the Importance and Severity.

  • Are the CPU modules added in PCN210361 / PCN211361 / PCN212822 (e.g., 699-13767-0003-301) excluded from this issue?

  • After applying the patch, is there any way to confirm that the patch has been applied
    such as checking the boot log or inspecting the md5 value of QSPI region ?
    For example, is there a way to check the value of trimmer2-val from within the Linux environment?

  • After applying the patch, is there any simple way to verify its effectiveness?

3 Likes
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@aapathak1

Hi, Any update?
If there are any questions you can answer immediately,
please respond to those as soon as you can.

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Hello,

  1. The issue is seen when the device is operating outside the nominal temperature range, as it during that time the QSPI read failure occur.
  2. Yes, this issue is critical, and we highly recommend that the fix is be applied.
  3. All Part Numbers listed in the bulletin are impacted by the issue.
  4. Once applied, the patch should work correctly.