Nvidia account email cannot be changed at this time

Community Information Forum Feedback
1

I’m trying to change the primary email for my nvidia account, following the instructions at Instructions for changing your email address
However I’m getting the ‘Email cannot be changed at this time.’ error. I see several related discussions on the forum but none seem to give a direct way to resolve this. Can someone help? Any assistance is much appreciated.

2

Hello @johowjo, please send me both the old and new addresses in a private message. I can then have the team make the update to your account.

3

Hi, the issue seem to have been resolved. Thank you very much for you help and attention!

1 Like