Currently running nvidia-driver-418. When i am choosing to use the Intel GPU then the system does not crash but i would like to use an external monitor as well so I am trying to make the Nvidia work.
When in prime i am switching to use the Nvidia GPU the system will eventually crash after some random time.
I have tried the instructions from here, because i could not use the external monitor after the first install.
Additionally I have tried setting the GPU in persistent mode by
sudo nvidia-smi -pm 1
and also setting the grub option
pcie_aspm=off
which did nothing at the end.
i am unsure on how to proceed and any information would be helpful.
EDIT: I have dual boot with Windows and in Windows everything works fine without any problem! nvidia-bug-report.log.gz (95.4 KB)
Some reasons for an XID 79 on a notebook are bios problems, overheating or defective gpu. Please check for a bios update, then check if it works when using Windows, otherwise RMA.
I have attached to the first post the results from running Unigine using Windows. Everything works fine there and the external monitor works properly as well.
I have also attached the result from running the nvidia-bur-report.sh tool.
There’s a bios update available, you should consider trying that.
The gpu falling off the bus seems to happen rather spontaneously, maybe this model is a dual fan design and there’s a problem with the second fan in Linux. Please create a temperature log using
nvidia-smi -q -l 2 -d TEMPERATURE -f nvidiatemp.log
while switch to nvidia profile until it crashes. After reboot, please attach the file.
i have updated the BIOS to the latest version and after it crashed i generated the nvidiatemp.log file as you specified above and I have attached it to the initial post.
Temperatures are fine, so it isn’t overheating, either.
Please check if the latest driver changes anything by adding the Ubuntu graphics ppa and installing the 430 driver from that.
Also, please create a new nvidia-bug-report.log while switched to the nvidia profile and the gpu still running so I can see the gpu’s settings.
I have just switched to driver 430 and attached to the first post the new logs(NEWnvidia-bug-report.log.gz) while on the nvidia profile. System is running for 5 minutes using an external monitor as well and still stable, will update further later on.
Also i noticed today and yesterday that while the laptop was charging, before it reaches full charge I had no problem. But after it is fully charged problem is the same as when not charging.
This seems to be a design flaw of that notebook model, don’t know if HP tweaked the Windows drivers to account for that but the generic Linux drivers just seem to need too much power.
Don’t know if HP supports Linux on that model, you should revert to them and see if you get some support or a replacement.
Hello.
I have Dell G3 notebook with hybrid video intel+nvidia with OpenSUSE Tumbleweed on board. And i have all that troubles with nvidia card. After some minutes after usage nvidia card it fallen from bus. In my case i have found solution. I’ve disable “c-states cotrol” in BIOS. And my nvidia stoped fallen.
