Quest screen blackout

Gaming and Visualization Technologies XR – VR/AR/MR CloudXR (VR and AR Streaming)
1

I am using a Windows laptop and Meta Quest2/3 to verify CloudXR.
The Quest side application is based on the provided Native Android Client.
The server side of CloudXR is running an application implemented with Unity.
Usually, we are able to use CloudXR without any problem, but occasionally the screen on the Quest side blackout while CloudXR is in use.

When this happens, only the screen blackout and the Quest posture and other functions are working as usual on the PC side screen.

I checked the logs in Android Studio, and the following logs are output when the screen blackout.

I (OVR Client) LatchFrame failed, frame not ready for 500 ms

When I close the CloudXR client and reconnect, the connection works fine.
Is there any way to resolve this issue or investigate the problem?

2

Can you share the APK which works on quest 3?

3

I can give it to you.
However, since we are already developing it as our product, I can’t attach it to this public Forum.

I have the following situation.

  • Java has been rewritten to Kotlin and some other modifications have been made.
  • Native side is the same as the CloudXR SDK sample.
  • Java → Native data passing method is also the same.
4

I found the cause.
The -enable-ir-decoder option was enabled.

In Quest3, there is no problem with this option enabled.
However, in Quest2, cxrError_Frame_Not_Ready occurs in the LatchFrame method and it goes dark.

This is similar to the following Topic.