Periodically my game lockups the entire system. Periods of the bug’s occurrence usually are long, but constant. I’d say it happens approximately every 10 hours of gameplay, but it’s not a fundamental truth - once lockup happened in 30 minutes after the previous one, and I got whole 3 lockups this week.
When this lockup happens screen becoming blank, filled with some color (usually - light brown), I still can hear game sounds (they may become laggy and sluggish after some time), judging by sounds I still can move around and shoot, I can talk with people in mumble, or listen music in player. Now if I’ll try to Alt-Tab, switch desktops, access console or safe reboot with Alt+SysRq+RSEIUB - nothing of this will work. Most likely trying anything of these will lead to complete freeze with, at first, looping sound and then black screen without any sounds. Only way out of this state that worked - hard reboot.
Nevertheless I’m able to connect to PC through ssh with my phone. I’m able to run console commands through it (for example I tried to run htop and kill TF with it - process died, but it didn’t fixed the lockup). Attempt to shutdown PC with “sudo shutdown -h now” lead to a loss of connection to the ssh server, but PC didn’t shut down.
I see no pattern in bug appearance. It has occurred in different game modes, with custom configs and on vanilla game, on different distributions (Ubuntu with its derivatives and currently on Manjaro), on different hardware (GTS250 and GTX970), different versions on nvidia proprietary drivers.
Sorry, I think I failed to do “-logverbose 6” thing. I’m not sure how to run it on my distribution (Manjaro). I’m a bit ashamed to ask, but can anyone explain me what exactly should I do when this will happen again to get a proper log?
I launched the ‘nvidia-bug-report.sh’ script last time I had this problem, and here what I got: https://mega.nz/#!owRG3SJI!8laz7wyLAuYMTzeVB9leJ2s2dC9RPdLZhk7dv7oTvt0
Here is Steam’s System information:
Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3f
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3600 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Network Information:
Network Speed:
Operating System Version:
"Manjaro Linux" (64 bit)
Kernel Name: Linux
Kernel Version: 4.4.13-1-MANJARO
X Server Vendor: The X.Org Foundation
X Server Release: 11704000
X Window Manager: Openbox
Steam Runtime Version: steam-runtime-beta-release_2016-06-15
Video Card:
Driver: NVIDIA Corporation GeForce GTX 970/PCIe/SSE2
Driver Version: 4.5.0 NVIDIA 364.19
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 74 Hz
VendorID: 0x10de
DeviceID: 0x13c2
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1440 x 900
Desktop Resolution: 1440 x 900
Primary Display Size: 16.14" x 10.24" (19.09" diag)
41.0cm x 26.0cm (48.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4096 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Realtek ALC1150
Memory:
RAM: 15947 Mb
Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 432983 Mb
Largest Free Hard Disk Block: 40656 Mb
VR Headset: None detected