Unable to change email address

When I follow the instructions provided at Instructions for changing your email address to change my email address, I get an error that states: “Email cannot be changed at this time.”

Where do I submit a support ticket for this issue, so I can get my email address changed? Thanks.

Hello @rg3,

Please send me both the old and new addresses in a private message. I will forward your info to the authentication team for updating.

Tom

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