Unable to load the ‘nvidia-drm’ kernel module

Graphics / Linux Linux
1

Hi,

I have a V100 GPU on a private datacenter. I am trying to install the nvidia 510 drivers on the computer using this tutorial (option 2) : How to Install/Upgrade NVIDIA 510.xx Drivers on Ubuntu 20.04 LTS - LinuxCapable

However, I get the Unable to load the ‘nvidia-drm’ kernel module error. I tried to see if Secure Boot was enabled, but the command sudo mokutil --sb-state returned EFI variables are not supported on this system.

I have attached the result of nvidia-bug-report.sh
nvidia-bug-report.log (151.1 KB)

2

You might be running the VM on a vgpu setup so you need the grid driver instead of the normal graphics driver.

[  316.204123] NVRM: The NVIDIA GPU 0000:00:05.0 (PCI ID: 10de:1db6)
               NVRM: installed in this system is not supported by the
               NVRM: NVIDIA 510.54 driver release.
               NVRM: Please see 'Appendix A - Supported NVIDIA GPU Products'
               NVRM: in this release's README, available on the operating system
               NVRM: specific graphics driver download page at www.nvidia.com.
1 Like
3

I could not find the 510 GRID drivers, so I used the 470. It solved the problem and I managed to install the driver.

However, when I run nvidia-smi, I get No devices were found.

Any idea why?

nvidia-bug-report (1).log (171.3 KB)

4

[ 10.858310] NVRM: GPU 0000:00:05.0: RmInitAdapter failed! (0x22:0x6a:667)
[ 10.859211] NVRM: GPU 0000:00:05.0: rm_init_adapter failed, device minor number 0

I don’t know if the grid drivers are the correct choice but there seems to be a problem with the underlying host. Without knowing anything about it, it’s impossible to debug.

5

I contacted my private cloud provider and they need to make an update on their end. This should resolve the issue. Thank you for your help!

6

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