Unable to login through SDK manager

[raghoji2]

Hi,

I created the account with my university id. When I tried to login it gives me the error ‘Incorrect email or password’

[TomNVIDIA]

Hi @raghoji2,

Welcome to the NVIDIA Developer forums! Are you using the latest version of the SDKM?

Help for SDK Manager Login Issues

Hello, If you are experiencing issues with accessing and logging into your SDK Manager, please make sure you are installing on a supported OS and using the latest version found here: For information on system requirements, installation steps and more, go to the SDKM user guide located here: https://docs.nvidia.com/sdk-manager/index.html If you continue to have issues after upgrading, please package the folder ~/.nvsdkm and send that to me (@TomNVIDIA) in a private message. Cheers, Tom K

[raghoji2]

Hello! I wanted to flash Jetson TX2 with ‘Jetpack 4.3’ and for that it is downloading older version of SDK Manager and it is giving error, when I try to login like invalid username and password even if I am doing it with my university mail ID. When I downloaded the latest version of SDK Manager, it is working but for TX2 it is not showing ‘Jetpack 4.3’. I am using Ubuntu 18.04 for flashing. Can I download ‘Jetpack 4.3’ on latest SDK Manager version?

[TomNVIDIA]

This is a question for the Jetson support team. I will have them jump into the thread ASAP.

Thanks,
Tom

[kayccc]

Please run

sdkmanager --archivedversions

[daniel.flinders]

Hi,

I’m having the same issue. Do I run the sdkmanager --archivedversions

with the newly updated sdkmanager (which inherently doesn’t include 4.2) or do I download an old version? I am unable to login to the old version 0.9.12 but I can login to the newer one. 1.8

[kayccc]

Yes, for older JetPack version you want to reflash, please run the
sdkmanager --archivedversions

[linuxdev]

Try the “sdkmanager --archivedversions” with the most recent 4.x JetPack/SDKM (or maybe with 5.x? not sure if this supports the older content for a TX2).