Dear Administrator, Account registration email: Same as this email, the email used to register this account. Phone number: +86 181****4779 I was performing phone number verification on the build.nvidia.com platform. The page was able to send the OTP verification code normally, and it successfully jumped to the verification code input screen. However, my phone never received the international SMS. I have checked the harassment interception settings in iManager on my phone, but could not find the verification code SMS. I believe it was blocked by the carrier gateway, and the international SMS cannot be delivered to my phone. I hope the administrator can help manually review my account and bypass SMS to complete phone number verification, so that I can normally obtain the API key and use NIM-related capabilities. It may be that too many previous attempts triggered a restriction. I request that the administrator help manually verify my phone number, or add my account to the whitelist. I really need this API for personal development. Sorry for the trouble, and thank you! Thank you.

Account access issues are not handled here through the forums. Please check the pinned posts: [image] Account Access & Verification Update Access/Accounts Dear NVIDIA Developer Community, It is no secret that the verification process on build.nvidia.com has been challenging for both the community and NVIDIA. It’s honestly been pretty frustrating from both sides, but please understand that we hear your feedback and are working through it. This is a complex problem, and one in which we cannot be open about the fixes that are currently being implemented. Our Engineering team is working on a solution and will be reaching out to users that have cont… [image] Resolving Account Access issues Access/Accounts If you’re having issues verifying your account on build.nvidia.com, please send an email to help@build.nvidia.com. Be sure to include: the email address you registered with on build.nvidia.com any phone number(s) you tried to verify details of any error message you received (including a screenshot) Best, Sophie for details. Thank you!

I have sent a relevant request to help@build.nvidia.com, but after a week I still have not received any email reply.

+86 phone numbers cannot receive NVIDIA NIM verification codes

AI & Data Science NVIDIA NIM Access/Accounts

MarkusHoHo October 3, 2026, 6:11am 2

Account access issues are not handled here through the forums.
Please check the pinned posts:

for details.

Thank you!

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+86 phone numbers cannot receive NVIDIA NIM verification codes

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