AGX ORIN usb3.0 does not work or is recognized as 2.0 on USB1

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
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1

hi, nvidia teams
We use a Jetson AGX ORIN(64GB) with custom board L4T 35.5.0(Jetpack 5.1.3).

We are using USB1 as Type A(not Type C), so PD controller doesn’t exist.

usb1_sch
usb1_sch1176×474 55.7 KB

Our problems are as follows.
If I connected the usb 3.0 drive directly to the board, I got an error as shown in the figure below.

connect_directly
connect_directly1148×482 157 KB

If I connected the usb 3.0 drive through usb 3.0 hub multi-port, it will be connected, but it will be recognized as 2.0(Device 10 usb-storage).

connect_through_hub
connect_through_hub795×173 35.3 KB

upload our dmesg log and dts file.
dmesg.log (68.4 KB)
dts.zip (2.3 KB)

Are there any more logs or files I need to share?
Thank you.

4

Hi,
Please make sure you configure host-only mode in device tree for the type-A port, and do compliance test to confirm signal quality is good:

Jetson Download Center | NVIDIA Developer

5

thank you, I’ll try compliance test

6

Resolved. The reason is that superspeed RX and TX are swapped.

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8

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