If you are reporting a bug or error, consider submitting a Support Bundle to aiworkbench-ea@nvidia.com. This will help us solve your issue more quickly.
Please describe your issue or request: (tick the boxes after creating this topic):
Please tick the appropriate box to help us categorize your post
x Bug or Error
Feature Request
Documentation Issue
Other
Something updated on my MacBook (or on my Spark?) and now the AI Workbench on my Mac cannot connect to my Spark.
AI Workbench Server Incompatible
The version of the AI Workbench server that is running in the location `spark-1921680240` is incompatible with the client installed on this host. Update or re-install AI Workbench in this location to continue. Error Detail: service version (0.76.21) does not match expected version (0.80.4)
However, the Spark is fully updated and I’ve rebooted it a couple of times.
sthornington@spark-d29e:~$ apt list --installed |grep workbench
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
ai-workbench-desktop-repo/unknown,now 25.10-2 arm64 [installed]
nvidia-ai-workbench/default,now 0.145.5-6734 arm64 [installed]
I see some instructions from a year ago about having to reinstall the remote service when this happens, but surely that cannot be necessary now, in 2025?
On my macbook:
NVIDIA AI Workbench
Version 0.145.5Copyright © 2025 NVIDIA Corporation
I’m not sure where these versions are coming from, what is the next step? I am getting really frustrated with AI Workbench, I like the idea, but I seem to spend half my time diagnosing problems it has caused, rather than the problems I am having with my actual torch code.
Simon.