Notice: Updating Local Workbench Requires Updating Remote Workbenches

[twhitehouse]

If you update your local Workbench, you must update any remotes you have connected because the service versions need to agree. This is to ensure consistency in the APIs.

If you have updated and are now getting an error when you try to connect, this is almost definitely the reason.

We will handle this gracefully in a future release, but for now you need to do it manually, which is a little klunky. Basically you just “reinstall” Workbench the way you installed it.

• First, manually SSH into the remote and shut down the Workbench Service there by running the two commands with the Workbench CLI.
  • nvwb activate
  • nvwb deactivate
• Then, copy and paste the command here into the remote shell and run it.
• Follow the instructions in the TUI.

After this, you should be able to connect again.

[joe173]

The error message could be something like

{
    "level":"error",
    "error":"service version (0.34.1) does not match expected version (0.36.4)",
    ...
    "message":"AI Workbench Server Incompatible"
}

as mentioned in User Guide - Troubleshooting - Remote location is inaccessible after you update AI Workbench locally

The doc referenced above Install AI Workbench on Ubuntu remote has the repair instructions and is the link mentioned above Update AI Workbench on a remote computer

This message was added to increase the odds of landing here when searching.

[twhitehouse]

This messaging missed the last release but will be in an upcoming one.