Boot related issue on Ubuntu 22.04 when NVIDIA driver is installed

Graphics / Linux Linux
1

I have booting related issue everytime I install NVIDIA-driver on Ubuntu 22.04 So the main problem is everytime I boot, Ubuntu would either

(1) boot fine (25% of the time)

(2) boot takes long time(about 2 min) (50% of the time)

(3) boot fails (25% of the time)

This symptom disappears when I uninstall NVIDIA driver so I’m pretty sure it is related to NVIDIA driver but I don’t know how to fix it.

For case (2) (boot takes long time), black screen with

'/dev/nvme0n1p6: clean, *** files, *** blocks'

hang for a long time.

For case (3) (boot fails), blackscreen with

'iwlwifi : invalid buffer destination'
'ACPI BIOS Error (bug): could not resolve symbol [\_TZ.ETMD], AE NOT_FOUND'
'ACPI Error: Aborting method \_SB.IETM._OSC due to previos error (AE_NOT_FOUND)'
'Bluetooth: hci0: Malformed MSFT vendor event: 0x02'
'INFO: task plymouthd: *** blocked for more than *** seconds'
'"echo 0 > /prc/sys/kernel/hung_task_timeout_secs" disables this message'
'INFO: task gpu-manager: *** blocked for more than *** seconds' 
'"echo 0 > /prc/sys/kernel/hung_task_timeout_secs" disables this message'

This screen appears and doesn’t boot or blackscreen with cursor appears and doesn’t boot. It happens quite randomly and it really is frustrating and want to resolve this issue. I’ve tried various things but it didn’t work out. Here are some things I tried

  • deleting and reinstalling NVIDIA driver with ‘purge, autoremove, apt install’
  • Installing different driver version(525, 535, 545)
  • trying boot-repair program
  • disabling nouveau by modifying /etc/modprobe.d/blacklist.conf
  • ‘nomodeset’ by modifying /etc/default/grub (made it worse… all boot fails…)
  • tried various kernel version with various Ubuntu version (my laptop is very new device so 20.04 had issues with touchpad, wifi, etc, therefore I mainly tried 22.04)

However none of them seemed to resolve the problem I am facing. It showed different symptoms time-to-time but mostly all of them were boot-related. I am using a dualboot with windows

I am kind of lost and kindly ask for help. Here are some of the specification that would be helpful

Laptop: lenovo legion pro 7 16irx8h

$ uname -a
Linux alvin-Legion-Pro-7-16IRX8H 6.5.0-21-generic 
#21~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Fri Feb  9 13:32:52 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

$ lspci
00:00.0 Host bridge: Intel Corporation Device a702 (rev 01)
00:01.0 PCI bridge: Intel Corporation Device a70d (rev 01)
00:02.0 VGA compatible controller: Intel Corporation Raptor Lake-S UHD Graphics (rev 04)
00:04.0 Signal processing controller: Intel Corporation Raptor Lake Dynamic Platform and Thermal Framework Processor Participant (rev 01)
00:06.0 PCI bridge: Intel Corporation Raptor Lake PCIe 4.0 Graphics Port (rev 01)
00:0a.0 Signal processing controller: Intel Corporation Raptor Lake Crashlog and Telemetry (rev 01)
00:14.0 USB controller: Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller (rev 11)
00:14.2 RAM memory: Intel Corporation Raptor Lake-S PCH Shared SRAM (rev 11)
00:14.3 Network controller: Intel Corporation Raptor Lake-S PCH CNVi WiFi (rev 11)
00:15.0 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller #0 (rev 11)
00:15.1 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller #1 (rev 11)
00:15.2 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller #2 (rev 11)
00:16.0 Communication controller: Intel Corporation Raptor Lake CSME HECI #1 (rev 11)
00:19.0 Serial bus controller: Intel Corporation Device 7a7c (rev 11)
00:19.1 Serial bus controller: Intel Corporation Device 7a7d (rev 11)
00:1a.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port #25 (rev 11)
00:1b.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port #17 (rev 11)
00:1b.5 PCI bridge: Intel Corporation Device 7a45 (rev 11)
00:1d.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port #9 (rev 11)
00:1f.0 ISA bridge: Intel Corporation Device 7a0c (rev 11)
00:1f.3 Audio device: Intel Corporation Raptor Lake High Definition Audio Controller (rev 11)
00:1f.4 SMBus: Intel Corporation Raptor Lake-S PCH SMBus Controller (rev 11)
00:1f.5 Serial bus controller: Intel Corporation Raptor Lake SPI (flash) Controller (rev 11)
01:00.0 VGA compatible controller: NVIDIA Corporation AD104M [GeForce RTX 4080 Max-Q / Mobile] (rev a1)
01:00.1 Audio device: NVIDIA Corporation Device 22bc (rev a1)
06:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller PM9A1/PM9A3/980PRO
07:00.0 PCI bridge: Intel Corporation Device 1133 (rev 02)
08:00.0 PCI bridge: Intel Corporation Device 1133 (rev 02)
08:01.0 PCI bridge: Intel Corporation Device 1133 (rev 02)
08:02.0 PCI bridge: Intel Corporation Device 1133 (rev 02)
08:03.0 PCI bridge: Intel Corporation Device 1133 (rev 02)
09:00.0 USB controller: Intel Corporation Device 1134
3d:00.0 USB controller: Intel Corporation Device 1135
76:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller (rev 15)

$ ubuntu-drivers devices
== /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0 ==
modalias : pci:v000010DEd000027E0sv000017AAsd00003B64bc03sc00i00
vendor   : NVIDIA Corporation
driver   : nvidia-driver-535-open - distro non-free
driver   : nvidia-driver-525 - distro non-free recommended
driver   : nvidia-driver-535-server-open - distro non-free
driver   : nvidia-driver-545 - distro non-free
driver   : nvidia-driver-525-open - distro non-free
driver   : nvidia-driver-545-open - distro non-free
driver   : nvidia-driver-535-server - distro non-free
driver   : nvidia-driver-525-server - distro non-free
driver   : nvidia-driver-535 - third-party non-free
driver   : xserver-xorg-video-nouveau - distro free builtin

$ nvidia-smi
Mon Feb 26 12:51:30 2024       
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 525.147.05   Driver Version: 525.147.05   CUDA Version: 12.0     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|                               |                      |               MIG M. |
|===============================+======================+======================|
|   0  NVIDIA GeForce ...  Off  | 00000000:01:00.0 Off |                  N/A |
| N/A   39C    P3    N/A /  80W |      6MiB / 12282MiB |      0%      Default |
|                               |                      |                  N/A |
+-------------------------------+----------------------+----------------------+
                                                                               
+-----------------------------------------------------------------------------+
| Processes:                                                                  |
|  GPU   GI   CI        PID   Type   Process name                  GPU Memory |
|        ID   ID                                                   Usage      |
|=============================================================================|
|    0   N/A  N/A      2048      G   /usr/lib/xorg/Xorg                  4MiB |
+-----------------------------------------------------------------------------+

I am a newby and it would be kind if you suggest some action I should try with command-line code with it.

Thank you for your help in advance!

after running nvidia-bug-report.sh, here is the file
nvidia-bug-report.log.gz (485.0 KB)

2

Your primary graphics is the intel igpu driving the internal screen. Please try upgrading to the latest kernel using the liquorix ppa.
Please run nvidia-bug-report.sh as root and attach the resulting nvidia-bug-report.log.gz file to your post.

3

Are you implying that kernel 6.5.0-21-generic is not enough for handling the hardware and I need to upgrade to unsupported package kernel? Is there no way to stick with lts version kernel? Anyway, I attached nvidia-bug-report.log.gz file in my post. Thank you!

4

Kernel 6.5 should be sufficient but in case of i915 driver bugs, it’s useful to switch to latest kernel to check whether those have been fixed already.
In your case the i915 driver seems to make a 90 seconds pause before initializing graphics:

[    8.039268] wlp0s20f3: associated
[   96.283932] [drm] Initialized i915 1.6.0 20201103 for 0000:00:02.0 on minor 0

This seems to be an “Advanced Optimus” Laptop, don’t know if this has an influence.

5

after upgrading the kernel using liqurix ppa

https://www.linuxcapable.com/install-liquorix-kernel-on-ubuntu-linux/#google_vignette

things got worse and it won’t boot at all…

After this screen,

IMG_5445
IMG_54451920×2560 219 KB

black screen with a cursor appears and never boots.

I tried to enter tty(ctrl+alt+f3) but cannot… What should I do?

6

Just hold down “shift” on boot to display the grub menu, then choose the 6.5 kernel to boot.

7

So if upgrading the kernel does not work, is there not much I can do?

8

For a workaround, you could test if setting the i915 to load before the nvidia module removes the long wait. Since you say this only occurs when the nvidia driver is installed, the i915 driver seems to wait for something from it.
Just edit /etc/initramfs-tools/modules
and add

i915
nvidia
nvidia-modeset
nvidia-drm

Afterwards, please run
sudo update-initramfs -u
to recreate the initrd.

To find the underlying reason, you would have to open a bug report with ubuntu, since you can’t upgrade to latest kernel, to maybe find out how to debug the i915 driver.

9

workaround not working… just stopping at a different screen(ubuntu loading screen) with same problem. I opened a bug report with ubuntu as you suggested. Thank you!

10

Please create a new nvidia-bug-report.log in the current state.

11

nvidia-bug-report.log.gz (437.4 KB)

this is the bug report after editting /etc/initramfs-tools/modules
Please note that bug report is only ran when booting is successful(slow…) not when booting fails if you need it to be considered

12

This looks a lot different. Seems the i915 driver isn’t involved at all, it’s coming up fine now. Please try disabling plymouth by removing “splash” from grub.

13

What does disabling plymouth do? Is it not relevant to any system functions??

14

It provides the boot screen and a password entry in case you use full-disk encryption.

15

It kind of concerns me because last time I modified /etc/default/grub

‘quiet splash’ → ‘quiet splash nomodeset’

It didn’t boot at all(including tty) and I had to erase ubuntu and install it all over again

Removing ‘splash’ would not have that much of an effect does it?

16

It shouldn’t. “nomodeset” is disabling the i915 driver, so this shouldn’t be used on hybrid graphics notebooks.

17

I don’t think it fixes the problem as booting has similar problem still.
I attached new nvidia-bug-report on current state.

nvidia-bug-report.log.gz (448.2 KB)

18

I have the same issues described in this thread using the model Lenovo Legion Pro 5 16IRX8. Did you find a solution to this issue @alvinjinsung98 ?