Cannot install Nvidia driver for RTX 2080 Ti in Ubuntu 18.04/16.04 LTS !

arewe007 · April 16, 2019, 7:06am

I am trying to install nvidia driver with RTX 2080 Ti in Ubuntu 18.04 LTS

After Installing nvidia-driver (version 418.56) , the system will not boot . The following output comes and the screen stays blinking :

/dev/sda4: recovering journal
/dev/sda4: clean, some numbers / some numbers file, some numbers / some numbers blocks

Output of following commands are :

lspci |grep -i nvidia

65:00.0 VGA compatible controller: NVIDIA Corporation TU102 [GeForce RTX 2080 Ti Rev. A] (rev a1)
65:00.1 Audio device: NVIDIA Corporation TU102 High Definition Audio Controller (rev a1)
65:00.2 USB controller: NVIDIA Corporation TU102 USB 3.1 Controller (rev a1)
65:00.3 Serial bus controller [0c80]: NVIDIA Corporation TU102 UCSI Controller (rev a1)

uname -m && cat /etc/*release

x86_64
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.2 LTS"
NAME="Ubuntu"
VERSION="18.04.2 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.2 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic

gcc --version

gcc (Ubuntu 7.3.0-27ubuntu1~18.04) 7.3.0
Copyright (C) 2017 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

uname -r

4.18.0-15-generic

I tried installing Nvidia driver through two different following methods :

Using PPA :

sudo add-apt-repository ppa:graphics-drivers/ppa
sudo ubuntu-drivers autoinstall
sudo apt install nvidia-418

Also through Nvidia site directly :

downloaded the display driver for Linux from
https://www.nvidia.com/download/driverResults.aspx/138279/en-us

chmod +x NVIDIA-Linux-x86_64–410.57.run

sudo ./NVIDIA-Linux-x86_64–410.57.run --no-x-check

In both cases the result is same and the system would not boot and gets stuck at the error mentioned before .

arewe007 · April 16, 2019, 10:31am

I also tried with Ubuntu 16.04 LTS and I am getting same problem when I install Nvidia drivers.

Please find the output of nvidia-bug-report.sh in Attachement

nvidia-bug-report.log (332 KB)

generix · April 16, 2019, 4:22pm

Apr 15 21:42:46 dakara-MS-7A95 kernel: [    4.365052] [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:65:00.0 on minor 0
Apr 15 21:42:47 dakara-MS-7A95 kernel: [    6.042822] NVRM: RmInitAdapter failed! (0x26:0xffff:1106)
Apr 15 21:42:47 dakara-MS-7A95 kernel: [    6.042841] NVRM: rm_init_adapter failed for device bearing minor number 0

The GPU fails to initialize, please check for properly connected power connectors, reseat card, check in another system for a general hardware failure, if still failing, RMA it.

arewe007 · April 17, 2019, 10:28am

Is it possible to check whether the card is connected properly without installing the nvidia driver ?
Because if I install the nvidia driver , i am not able to boot to ubuntu.

generix · April 17, 2019, 11:45am

If you already reseated the card and the nvidia driver is still failing, the card is most likely broken. RMA it.

arewe007 · April 17, 2019, 12:41pm

I am trying to install Windows and confirm whether the display driver works with windows.

Is there any command like " nvidia-bug-report.sh " to get the log of nvidia driver installation and share it here ?

generix · April 17, 2019, 1:03pm

No, in Windows you can only check if any error is displayed either in the device manager or the event log. Most often, an ‘error 43’ is displayed and the Nvidia gpu is falling back to a basic display driver.

arewe007 · April 17, 2019, 1:11pm

I have installed Windows 10 and I have installed the Nvidia driver.
The installation went well and completed successfully.But after restarting also , the display did not change and in device the display driver is shown as in the screenshot attached below.

Can I confirm now that there is some problem with the card ?

Please see the attachments

DxDiag.txt (123 KB)

generix · April 17, 2019, 1:26pm

Yes, it’s definitely broken.

arewe007 · April 17, 2019, 2:34pm

Thanks for the support.
Will RMA it.