Can't flash Orin NX 16GB module

[harvey_zhang]

We use orin NX 16GB in our custom board. Most of the modules are working fine, we could flash it either using the flash script provided by Nvidia (ubuntu) or the initrd-flash from Yocto (our main use case)
However, there are 2 modules that we can’t flash using either method, and they were stuck at the same spot.
The modules S/Ns are:
S/N: 1613423120108 and
SN: 1613423120990

I> Applet (version: 0.0.0.0-t234-54845784-8d394889)
I> t234-A01-0-Silicon (0x12347)
I> Emulation: 
I> Entry timestamp: 0xffffffff
I> Task: Pinmux init (0x4000062d)
I> Task: Boot device init (0x40001321)
I> Applet do storage init
I> Boot_device: QSPI_FLASH instance: 0
I> Qspi clock source : clk_m
E> SPI_FLASH: Invalid value device id: 8.
E> Failed to open qspi flash=0, err = 3c3c0902
E> Failed to initialize boot device
C> Applet storage init failed
C> Task 0x0 failed (err: 0x3c3c0902)
E> Top caller module: SPI_FLASH, error module: SPI_FLASH, reason: 0x02, aux_info: 0x09
I> Busy Spin
                

Full logs are here
1613423120108.txt (4.7 KB)
1613423120990.txt (4.6 KB)

[DaveYYY]

Hi,

If other modules work fine on the same carrier board, but only these two specific modules fail, then mostly it’s some hardware failure, and please consider RMA.

[harvey_zhang]

We will start the RMA process, but can you tell what this error means?

SPI_FLASH: Invalid value device id: 8.

this seems to be the failure. With a good module I see this
QSPI-0l initialized successfully

[DaveYYY]

I think it means something within the QSPI chip is somehow broken.