Can't login to account [23.09.2020]

Same as mentioned in the previous post: Login to SDK Manager
I cannot login to SDK manager. I did reset my acc password 3 times, can log in to this forum, but not in the app.

It displays “incorrect login or password”.

I have newest sdkmanager(


We checked your account, and there are no issues showing up.

Please try again. If you still experience errors, please provide a screenshot to help us troubleshoot.


HI @TomK - I am having an issue after downloading the latest SDK Manager

When I attempt to log into the SDK Manager, it opens a new browser window.

I am prompted for my email address.

Then it prompts me for my email address again, and my nvidia account password.

I put that in, and I receive the following message:

The operation was not valid. See Details or docs for more information.

Back to NVIDIA

Frequently asked questions

I’m assuming this has to do with the latest version of NVIDIA SDK Manager. Do I need to rollback to the previous version? If so, how?


Looks like after a password reset, and “refreshing” my profile via a web browser with some additional information and closing and reopening SDK Manager several more times I was able to successfully make it with with the latest version of NVIDIA SDK Manager.

Looking forward to playing with the AGX Xavier! :)

1 Like

Hi Brian,

Glad you got it sorted out.