DeepStream SDK FAQ

Accelerated Computing Intelligent Video Analytics DeepStream SDK
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51. [DS7.1_JetPack6.2_nvvideoconvert] How to resolve the compatibility issue of nvvideoconvert plugin in DeepStream 7.1 on Jetson 6.2 version.
When running DeepStream 7.1 on Jetpack 6.2, you may encounter some memory copy exceptions. Some failed logs are as follows.

...nvbufsurftransform_copy.cpp:341: => Failed in mem copy
...nvbufsurftransform_copy.cpp:438: => Failed in mem copy

You can try the following methods to solve this issue.

  1. Please refer to our Jetson model Platform and OS Compatibility Guide to use the Jetpack 6.1 for the DeepStream 7.1 version.
  2. If it is not convenient for you to change the version of Jetpack, you can try to set the copy-hw=2 for the nvvideoconvert in your pipeline as a workaround.