DLI “Fundamentals of Accelerated Computing with CUDA Python”

I ordered the DLI course “Fundamentals of Accelerated Computing with CUDA Python”; I paid; I have the receipt, order number, and customer ID; and I have contacted customer service (both dli-support@nvidia.com and the chat) repeatedly.

Checking my order status online shows only “Order Status: Order Received”

I have been waiting for over two weeks for the email with the download information for the course (my receipt from purchase indicates I will receive a second email with download instructions). What is going on? Has anyone else encountered this?

Thank you,

Aldo

Hi Aldo - did you purchase the online, self-paced version of the course? If so do you not see it when logged in on your DLI Dashboard here: NVIDIA?

Thank you for your help!

I did purchase the online, self-paced version of the course.

My DLI Dashboard shows 0 completed courses and 0 courses in progress (this is my first NVIDIA course).

Aldo

Sounds like our DLI Platform team got you fixed up!

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