docker pull nvcr.io/nvidia/tensorflow:19.11-tf2-py3 fails from time to time with the error “unauthorized: authentication required”
Example of the output:
<cut>
04:27:52 Step 2/29 : FROM nvcr.io/nvidia/tensorflow:${TENSORFLOW_NGC_IMAGE_TAG}
04:27:57 19.11-tf2-py3: Pulling from nvidia/tensorflow
04:27:57 7ddbc47eeb70: Pulling fs layer
04:27:57 c1bbdc448b72: Pulling fs layer
<cut>
04:35:43 d890be368ea9: Download complete
04:35:45 56c5453f2a66: Downloading
04:35:45 8d1b2655539b: Waiting
04:35:45 bb3550725a1f: Download complete
04:35:45 unauthorized: authentication required
I’m having the same problem, but using pytorch container version 19.09-py3:
(base) ubuntu@ia-master:~$ time docker pull nvcr.io/nvidia/pytorch:19.09-py3
19.09-py3: Pulling from nvidia/pytorch
35c102085707: Pulling fs layer
251f5509d51d: Pulling fs layer
8e829fe70a46: Pulling fs layer
6001e1789921: Waiting
109c7cec1178: Waiting
2906f83900a1: Waiting
9af7c8ddeb96: Waiting
96b72bd0b6ef: Waiting
c1f1269cea32: Waiting
ee2e4283d3b7: Waiting
99b65c823edb: Waiting
49898793cb71: Waiting
5f8b99d26794: Waiting
88e5df0c1e64: Waiting
bec87cd04ef2: Waiting
dd813c462c2a: Waiting
e1251080154d: Waiting
4176db954fad: Waiting
ce911f8856af: Waiting
8c1b2a6d4d04: Waiting
30db28533ac5: Waiting
316700414cac: Waiting
a8aac81f83b9: Waiting
d4b845fc5e44: Pull complete
9c15945d184f: Pull complete
61bde3a2234b: Downloading 242.8MB/529.3MB
839973754f2b: Download complete
a60f4429e76d: Download complete
c14383d51475: Download complete
4cd38074f4c7: Download complete
215290032bcb: Download complete
56fdc3720fdf: Download complete
5a45c6f0e1e6: Download complete
b902a9739bf8: Download complete
8d665eb0d664: Download complete
9f07b16748b2: Download complete
f941786cdd90: Download complete
bc6468cc622a: Download complete
e63764dff447: Downloading 67.45MB/75.61MB
5ff59fe6cc02: Downloading
fa3c6d9d0ab8: Waiting
eeae3c0a1064: Waiting
553748863fb5: Waiting
94e17e2ff7e4: Waiting
c6ba40d8cce9: Waiting
81c468ef9313: Waiting
24b4528be748: Waiting
3c744d96603c: Waiting
88342b2f9bcc: Waiting
00be702c8815: Waiting
ea54339e6b29: Waiting
cfaac636a58c: Waiting
37a81d649772: Waiting
68afffb60c01: Waiting
00fbc634d57f: Waiting
d85ac88f532f: Waiting
unauthorized: authentication required
real 20m23.697s
user 0m0.705s
sys 0m0.475s
artemry
February 22, 2020, 10:11pm
3
Any updates on the issue? All our recent nightly tests failed with such error.
Hi there! I was able to finally finish the docker pull after running the command multiple times, even in parallel with another person, in the same machine. NVIDIA enterprise support couldn’t help me with this, this “trying over and over” thing is something that our admin found somewhere in the internet.