Hey everyone. I’m writing here after scouring the whole forum for installation/flashing issues. I reinstalled my laptop 4 times now with different versions of ubuntu with no luck. Long story short, I got this unit on ebay after saving quite a while for it. All errors come down to “reading board information failed” and when i saw that it came encrypted and I cannot flash it, it hit me (discovered all that after I moved the NVMe into my desktop and it showed as encrypted). I tried to flash both NVMe and eMMC like 20 times each.
I’m stuck and hoping for a miracle at this point. It’s the 32Gb model. Any help would be greatly appreciated (seller doesn’t answer, but it’s been only a couple of days). Tried to console into it as well but no luck there too.
hello pavlin.penev,
may I know what’s your host environment setup? for example, are you using a virtual machine?
you may see-also developer guide, To Determine Whether the Developer Kit Is in Force Recovery Mode.
do you confirm what kinds of encryption has done? please also share the results of $ df -h.
and… do you have keys? i.e. ekb.key.
Hi Jerry, I’ve been trying to flash it with my laptop directly. Currently it has ubuntu 18.04. The last few attempts did not include the NVMe disk (it sits outside the Jetson), since I’ve been trying to flash the eMMC. The only place where I have a second NVMe slot is my big server and this is where I put in the NVMe with the intent to clone it with dd. I don’t have any encryption keys since the seller has still not responded (and may never do) and the whole disk shows a s a single encrypted volume.
Attaching the sdkm log as well. Thank you!
sdkm-2023-10-17-22-27-50.log (1.6 MB)
you must have encryption keys to re-flash this nvme.
I don’t care about the NVMe, I just want for the Jetson to work :)
I just assumed the eMMC is encrypted as well since I cannot flash it in all the ways I tried.
Can you help me with flashing the eMMC or with a different NVMe? Anything useful in the log that can help get the device in working condition?
hello pavlin.penev,
let me double check the Jetson platform you’re working with, is it AGX Xavier?
you may download SDK Manager for setting up your development environment, and also install the Jetpack release image to this target.
Hello, I’ve tried that over 40 times now, everything goes smoothly until the Flashing Jetson step comes in, OS image is created on the next step it instantly errors out with “reading board information failed”. I tried multiple USB cables, multiple Ubuntu OS’s, flashing the eMMC, the NVMe (different ones too), different Jetson OS’s (4.x/5.x). The moment it reaches the step “Flash Jetson Linux” it immediately ends with the error…
hello pavlin.penev,
what’s the Jetson platform you’re working with, is it AGX Xavier?
hello pavlin.penev,
Jetson device it’ll connect/disconnect for several times for communication,
I did see some issue by using a laptop for image flashing. practically, you should have power-supply connected to your laptop, and please try several USB ports to confirmation.
on the other hand, you may also setting up UART serial console. please gather the logs reported by developer kits.
it’s port [J501] Micro-USB connector provides access to the UART console.
you may using serial port utility, such as picocom to setup the connections.
for example, $ sudo picocom -b 115200 /dev/ttyUSBx
Attaching all the logs. I tried connecting to the microUSB serial port in normal boot and recovery mode, but cannot connect on either (tried all 4 of the ttyUSB0/1/2/3 with proper baud rate).
SDKM_logs_JetPack_5.1.2_Linux_for_Jetson_AGX_Xavier_modules_2023-10-19_12-16-43.zip (70.1 KB)
I really appreciate you helping me with this.
hello pavlin.penev,
according to below.
is your AGX Xavier enable SecureBoot with with PKC keys before?
*** Reading ECID ... FUSELEVEL=fuselevel_production hwchipid=0x19 bootauth=PKC
if yes… you’ll need to obtain the keys.
That’s pretty bad news, seller told me he doesn’t have any keys.
Is there any other way to wipe the Xavier through any other means? Perhaps the JTAG interface? Or shorting jumpers somewhere…
no… there’s no way back as fuse burning cannot revert.
Thank you for your help, I’ll just have to come to terms that I bought an unusable unit…
I’m not sure whether this is still in warranty period.
you should contact with the NVIDIA Customer Care team for RMA process.
One last question if I may.
If I change the carrier board with something like this: X221D carrier board for NVIDIA AGX Xavier – Auvidea
Will I be able to use the module? Or secure boot extends to the module as well somehow?
Thank you!
fuse goes to module, I assume you’ll see the same by using another carrier board.
Thank you!
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