Failing to flash devkit from SDK manager

Host OS: Ubuntu 22.04 derivative (kernel 6.5.0-14-generic)
Device: Jetson Orin Nano 8GB devkit

Every time I try to flash the device it seems to stall and since the fan doesn’t run in recovery mode the heatsink starts to get rather hot.

I have tried multiple USB cables, multiple USB ports, installing to SD card (128GB) and installing to NVMe (500GB) with no success. It always seems to get stuck and eventually I have to force it to exit although sometimes the SDK manager reports that it’s taking an unusually long time and asks if I wish to stop.

It doesn’t always stall at the same point. I’ve also occasionally seen kernel errors from the ext4 subsystem on the host when the SDK manager has stalled while writing filesystems to the device.

I’ve attached the log from the latest (NVMe) attempt where you can see it got stuck on the “Sync’ing esp.img” for 7 minutes before I exited the SDK manager. The heatsink was getting worryingly hot at this point.
I’ve also attached the full “.nvsdkm” archive.

Am I doing something wrong or is there an issue with this devkit?

sdkm-2024-01-22-15-18-12.log (248.8 KB)
nvsdkm-logs.tar.gz (300.4 KB)

Hi,

I don’t feel like this is expected.

Can you please also try flashing manually with commands below?
For SD card, you need:

sudo ./tools/kernel_flash/l4t_initrd_flash.sh --external-device mmcblk0p1
-c tools/kernel_flash/flash_l4t_external.xml -p “-c bootloader/generic/cfg/flash_t234_qspi.xml”
–showlogs --network usb0 jetson-orin-nano-devkit internal

For NVMe, you need:

sudo ./tools/kernel_flash/l4t_initrd_flash.sh --external-device nvme0n1p1
-c tools/kernel_flash/flash_l4t_external.xml -p “-c bootloader/generic/cfg/flash_t234_qspi.xml”
–showlogs --network usb0 jetson-orin-nano-devkit internal

https://docs.nvidia.com/jetson/archives/r36.2/DeveloperGuide/IN/QuickStart.html
If it’s still the same, please find a Ubuntu 18.04/20.04 host PC as we don’t quite test with 22.04.

Hi @DaveYYY

Thanks for the response. We checked the compatibility matrix at https://developer.nvidia.com/sdk-manager before purchasing the device and it reported that 22.04 host is supported for JetPack 6 so we thought it would be okay.

I attempted to install via script as you suggested but it suffered from the same issue.

I managed to find a mini PC (intended for other purposes and therefore somewhat under-powered) and installed standard desktop 20.04 on it. After waiting for everything to download again it has appeared to flash the device successfully which is now booting (JetPack 6).

Thanks for your help - perhaps the compatibility matrix should be updated to reflect that there may be issues with 22.04 at this time?

Kind regards,
Dan

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