Flash Jetson AGX Xavier 16GB/32GB: Failed to execute commands with GenericInstaller


trying to flash the OS image is failing.
I tried the following with no help:

  • uninstalling the host/agx software using sdkmanager, deleting the download directories, and reinstalling
  • running flash.sh manually

help will be appreciated.
This is the log I get in sdkmanager:


This seems like a hardware issue, as it is reproduced with flash.sh it is not an sdk manager issue.

Please check the log from serial console and share with us.

Thank you for the response.

This is what I get using minicom -D /dev/ttyUSB3 -8 -b 115200 upon power on, connected to the micro usb port on the devboard. I havent seen anything printed to the terminal during the actual flashing process.

[0000.085] W> RATCHET: MB1 binary ratchet value 4 is too large than ratchet lev.
[0000.093] I> MB1 (prd-version:
[0000.098] I> Boot-mode: Coldboot
[0000.101] I> Chip revision : A02P
[0000.104] I> Bootrom patch version : 15 (correctly patched)
[0000.110] I> ATE fuse revision : 0x200
[0000.113] I> Ram repair fuse : 0x0
[0000.116] I> Ram Code : 0x2
[0000.119] I> rst_source : 0x0
[0000.121] I> rst_level : 0x0
[0000.125] I> Boot-device: eMMC
[0000.140] I> sdmmc DDR50 mode
[0000.144] W> No valid slot number is found in scratch register
[0000.149] W> Return default slot: _a                                           
[0000.153] I> Active Boot chain : 0                                             
[0000.156] I> Boot-device: eMMC                                                 
[0000.159] W> MB1_PLATFORM_CONFIG: device prod data is empty in MB1 BCT.        
[0000.167] I> Temperature = 21000                                               
[0000.170] W> Skipping boost for clk: BPMP_CPU_NIC                              
[0000.175] W> Skipping boost for clk: BPMP_APB                                  
[0000.179] W> Skipping boost for clk: AXI_CBB                                   
[0000.183] W> Skipping boost for clk: AON_CPU_NIC                               
[0000.187] W> Skipping boost for clk: CAN1                                      
[0000.191] W> Skipping boost for clk: CAN2                                      
[0000.195] I> Boot-device: eMMC                                                 
[0000.198] I> Boot-device: eMMC                                                 
[0000.207] I> Sdmmc: HS400 mode enabled                                         
[0000.212] I> ECC region[0]: Start:0x0, End:0x0                                 
[0000.216] I> ECC region[1]: Start:0x0, End:0x0                                 
[0000.220] I> ECC region[2]: Start:0x0, End:0x0                                 
[0000.224] I> ECC region[3]: Start:0x0, End:0x0                                 
[0000.228] I> ECC region[4]: Start:0x0, End:0x0                                 
[0000.232] I> Non-ECC region[0]: Start:0x80000000, End:0x100000000              
[0000.238] I> Non-ECC region[1]: Start:0x0, End:0x0                             
[0000.242] I> Non-ECC region[2]: Start:0x0, End:0x0                             
[0000.247] I> Non-ECC region[3]: Start:0x0, End:0x0                             
[0000.251] I> Non-ECC region[4]: Start:0x0, End:0x0                             
[0000.257] E> FAILED: Thermal config                                            
[0000.264] E> FAILED: MEMIO rail config                                         
[0000.282] E> Task 50 failed (err: 0x7979061c)                                  
[0000.286] E> Top caller module: ALIASCHECKER, error module: ALIASCHECKER, reas6
[0000.295] I> MB1( BIT boot status dump :        
[0000.325] I> Reset to recovery mode  


Do you have other Xavier device to verify your host setup is correct?

we have some on order but I imagine it’ll take time.
This board and host operated correctly, I was able to use this host to flash the devkit and have been able to run inference successfully on the jetson.
The problem started the day after I ran inference. I left the board to compile some stuff (OpenCV inside the
l4t-pytorch:r32.4.4-pth1.6-py3 docker container) I came back after an hour or so and tried to wake it from sleep but it stopped responding.

It sounds like a hardware issue. Let’s wait for other Xavier to confirm your software there are correct.

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