Got NIC s labeled MCX314A-BCCT but but BIOS shows only single port

MCX314A-BCCT is on PCB label (suppose to be dual 40G ports), but when I’ve run mlxup it shows card as MCX-313A single port NIC

Hello Andy,

Many thanks for posting your inquiry on the Mellanox Community.

Based on your information, please make sure you sue the latest version of ‘mlxup’ from the following link → https://www.mellanox.com/page/mlxup_firmware_tool

You can also download the .bin file directly from the following link and use the ‘flint’ or ‘mstflint’ command to burn directly to the device.

Download link → http://www.mellanox.com/downloads/firmware/fw-ConnectX3Pro-rel-2_42_5000-MCX314A-BCC_Ax-FlexBoot-3.4.752.bin.zip

Latest MFT Tools → https://www.mellanox.com/page/management_tools

Example command:

flint -d -i burn

reboot

If you still experiencing any issues after this procedure, please do not hesitate to open a Mellanox Support Ticket (Valid Support contract needed) through support@mellanox.com

Many thanks,

~Mellanox Technical Support