Gpu utilization

I have bought new laptop with gpu rtx 4060 and 16 gb ram and cpu i7 13620H the lap is from asus company , but a lot of times when i use laptop for playing games like fifa or any hard games that’s need a high gpu , i found my gpu utilization is 0% and i should restart my laptop a lot of times until it work , the lap is new i just bought it from 3 days , can i find your help please to solve my problem with gup utilization ??