I can not log in sdk manager

Hello, every one!
I join in the developer but I can not still log in sdk manager.
I have vertified successfully, but there I am not still authorized.
Thank for your help!


There are some errors in the sdkm.log.

22:34:56.039 - info: Event: Login Progress: Authenticating with NVIDIA server…
22:34:56.042 - info: Event: Login Progress: Login credentials retrieved successfully.
22:34:56.043 - info: start to get startfleet user info
22:35:03.141 - info: get startfleet user info takes 7.098 sec
22:35:03.141 - info: Event: Login Progress: Retrieving user information…
22:35:03.143 - info: User programs URL is: https://developer.nvidia.com/api/assets/v1/current_user_sdk/programs
22:35:03.143 - info: start to get devzone user info
22:35:03.151 - error: devzone getDevzoneUserInfo error, took NaNs. Error: RequestError: getaddrinfo ENOTFOUND developer.nvidia.com.
22:35:03.152 - info: Event: Login Complete: failed
22:35:03.152 - error: loginManager.login failed: unauthorized_user_dz
22:37:45.217 - info: logging in to starfleet server
22:37:45.218 - info: Logging in with starfleet login method…
22:37:45.227 - info: Event: Login Progress: undefined
22:37:45.234 - info: Listening to Starfleet Development signin URL on port: 34207
22:37:45.234 - info: Openning login URL in browser: https://login.nvidia.com/authorize?response_mode=query&response_type=id_token+token&device_id=c91ba3f680ca5ada34d80fea2958faf45f0060baefd2a7aa9f4ae7c288d2aebf&scope=openid+consent+email&client_id=gWkp8NvPxc7svfRKyXJ4IseQyYupLhWJiMxyPy0gm4&prompt=login&ui_locales=en_US&nonce=67676767&state=http://localhost:34207&redirect_uri=http://localhost:8080
22:37:45.237 - info: Event: Login Progress: Waiting for user to complete login in the external browser…
22:38:17.871 - info: Got Starfleet server signin response. Request URL: /?ui_locales=en_US&id_token=eyJraWQiOiJwcm9kLWluaXRpYWwtdG9rZW4ta2lkIiwiYWxnIjoiRVMyNTYifQ.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.9gg73ESWya5-vs6txRtrilGj2hZ3voC-S
-_PIQ2EVOgju8gi7JRZYg7gZHcGIVsA9RFXUpcqKeQAF8mZR1-_w&token_type=Bearer&expires_in=3600&access_token=ZKsnQs6hMcgdNm1KWQBmZyGM9EzLPHuhBXpUX8KJcQegdFfY7dIjZV2vshNbjhEGGgTMFq_9S-Y17Idv4bHDSA
22:38:17.872 - info: Event: Login Progress: Authenticating with NVIDIA server…
22:38:17.874 - info: Event: Login Progress: Login credentials retrieved successfully.
22:38:17.875 - info: start to get startfleet user info
22:38:19.626 - info: get startfleet user info takes 1.75 sec
22:38:19.627 - info: Event: Login Progress: Retrieving user information…
22:38:19.631 - info: User programs URL is: https://developer.nvidia.com/api/assets/v1/current_user_sdk/programs
22:38:19.631 - info: start to get devzone user info
22:38:19.646 - error: devzone getDevzoneUserInfo error, took NaNs. Error: RequestError: getaddrinfo ENOTFOUND developer.nvidia.com.
22:38:19.647 - info: Event: Login Complete: failed
22:38:19.663 - error: loginManager.login failed: unauthorized_user_dz

Hi,

I have the team looking into your issue now. Please stand by for updates.

Thanks,
Tom K

Are you able to log into the SDKM now?

I am able to log into the SDKM.
Thanks!

1 Like

I also have the same issue. How it is resolved? The SDK manager version is 1.4.0.7363

I just got accessed.

1 Like

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