Installation issues with Chat with RTX

the zip file will not unzip Tried in windows11, then tried in ubuntu so I could sneakerNet it to windows, nope.
got this error…
unzip ChatWithRTX_Installer -d rtxchat
Archive: ChatWithRTX_Installer.zip
End-of-central-directory signature not found. Either this file is not
a zipfile, or it constitutes one disk of a multi-part archive. In the
latter case the central directory and zipfile comment will be found on
the last disk(s) of this archive.
unzip: cannot find zipfile directory in one of ChatWithRTX_Installer or
ChatWithRTX_Installer.zip, and cannot find ChatWithRTX_Installer.ZIP, period.

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Archive: /home/codejocky/ChatWithRTX_Installer.zip
Zip file size: 37680476142 bytes, number of entries: 64121

[/home/codejocky/ChatWithRTX_Installer.zip]:
Zipfile is disk 55087 of a multi-disk archive, and this is not the disk on
which the central zipfile directory begins (disk 6518).

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The same problem to unzip the file i tried in fedora and in windows with winrar, Winzip and 7-zip wich says that the end of the archive is incorrect.

\ChatWithRTX_Installer.zip
Headers Error
Unconfirmed start of archive
Warnings:
There are some data after the end of the payload data
Data error : ChatWithRTX_Offline_2_15_mistral_Llama\RAG\mistral\mistral7b_int4_quant_weights\mistral_tp1_rank0.npz

File is corrupted, japan page has a previous file, try it.

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I can’t install Mistral or LLAMA, both fail. I’m on a g5 GPU enabled Windows Server 2022 AWS instance with the GRID driver installed and tested. Has anyone had success with the Chat product on a GPU-enabled AWS instance?

The install, fails in all cases, and I have tried various approaches listed above.

For those that have file corruption issues, I found I could not download the file on Windows. I had to download it on Mac, transfer the file to GDrive, then from GDrive to Windows. That worked. I could not directly download on Windows without corruption. If this helps anyone. Also, don’t underestimate the disk space required. Ultimately I provisioned a 1TiB disk for this.

I have received exactly the same screen report as scott164 during an install attempt on 2025-02-25.

After deleting the obvious RTX with Chat installed files, I retried the installation using the same downloaded .zip file. The installation succeeded as shown.

Don’t play game while installing. Installer uses GPU while building Llama model.

i think it is only recommended on 30 and 40 series GPU mate

i had this exact same screenshot, but i had llama installed on my pc before trying to install chatwithRTX


I finally installed after updatiing my graphics card to the latest version

Just off your antivirus firewall and it will install. What a bug tho

Where the the logs? Anyone able to find it? I am getting failures as above with mistral on rtx 4700, win 11 pro.

I’m running this on a 3060, I got that error at first, but after moving the folder to the root directory of the drive and trying again it worked.

I haven’t put this to the test yet, but I’ve yet to see anyone mention getting around the “space in path” issue by using the old DOS 8.3 name, still supported by NTFS. If you open a command prompt and enter: “DIR /x …”, it should show you your home path directory name with no spaces. I’m not sure if this will create more headaches later, but it should at least let you install without overhauling your computer. Please share your results if you try it.

Please help me. I already turn off firewall and antivirus.
Driver version 555.85
Chatrtx failed

Mine issue was the folder AppData\Local\NVIDIA\ChatRTX was read only. And I also did ren %USERPROFILE%\.condarc .condarc.bak so not sure which of those two solved the error.