JETSON ORIN NANO is not booting

Hi,
I tried to setup my ETSON ORIN NANO for the 1st time, but it seems no be defective. When powerin up, the fan spins and green LED is on. But blank/black screen

1- Used monitor and DP
I used two different monitors and DP cables (DP-DP). black screen , no NVIDIA logo nor anything else
2- Used a USB to TTL Serial Cable Built-in FTDI FT232RL IC 1.8M/5.9FT and connected it to my mac. Same result. Tested the cable. the cable is working correctly and also had the right port

SN:1423325604966 (purchased on Amazon)

Thanks,

Andy

Hi,

Please try to setup a native ubuntu and install sdk manager to full flash the device.

Thanks

The whole system is dead. It need to be replaced

Hi,

RMA is only applicable in the case of a hardware defect. Please re-flash the device to perform a reset, then verify whether it operates correctly.

Thanks