Jetson Orin Nano (JetPack 7.2) – System crash when connecting to eduroam (weird case)

Robotics & Edge Computing Jetson Systems Jetson Orin Nano
1

Hi everyone,

I’m running into a reproducible crash on a Jetson Orin Nano Developer Kit when connecting to our university’s eduroam Wi‑Fi network. The same hardware + Wi‑Fi adapter worked fine about three weeks ago, but now the system freezes/crashes as soon as the connection completes.

System details

  • Board: Jetson Orin Nano Developer Kit

  • Kernal: 6.8.12-1021-tegra

  • Wi‑Fi card: Realtek RTL8822CE 802.11ac PCIe

lspci -nnk shows:

0001:01:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8822CE 802.11ac PCIe Wireless Network Adapter [10ec:c822]
Subsystem: AzureWave RTL8822CE 802.11ac PCIe Wireless Network Adapter [1a3b:3751]
Kernel driver in use: rtl88x2ce
Kernel modules: rtl8822ce

Ethernet: works reliably; no crashes when using wired network.
Currently sitting on a bridged connection over usb c

  1. The board boots and desktop works normally as long as I do not connect to eduroam.
  2. When I connect to a normal home Wi‑Fi (WPA2-PSK), the system stays stable. (This means the hardware itself is ok)
  3. When I connect to eduroam (WPA2-Enterprise, PEAP, phase2 MSCHAPv2, no CA certificate required), the system crashes/freezes right after the connection succeeds (instantaneous)

What I’ve tried so far

  • Reflashed JetPack 7.2 (clean install).

  • Tested with a different Wi‑Fi network (non-eduroam) → stable. (Personal router & shared network)

  • Added legacy TLS flag for eduroam:

    bash

    nmcli connection modify eduroam 802-1x.phase1-auth-flags 32

  • Created modprobe config for Realtek driver:

    bash

    /etc/modprobe.d/rtw8822ce.conf
    options rtw_pci disable_aspm=1
    options rtw_core disable_lps_deep=1
    options rtw_pci disable_msi=1

    and updated initramfs + rebooted.

  • Tried both wpa_supplicant backend with NetworkManager.

NO JOY

I can provide serial console logs if needed, but currently the crash is so fast that capturing useful logs from the OS itself is difficult.

Any guidance or pointers to relevant patches/configs would be greatly appreciated.

Thanks

v/r Håkon

4

— 🤖 This is an automated AI response. I’m here to help, but please verify important details! —

Based on the provided context, the issue seems to be related to the Jetson Orin Nano’s Wi-Fi connection to the eduroam network. The system crashes or freezes as soon as the connection completes.

From the Community Solutions, there is a similar issue reported in Topic #370084, where the Jetson Orin Nano Super crashes when the AP drops the internet connection abruptly. However, in this case, the crash occurs when connecting to the eduroam network, which uses WPA2-Enterprise, PEAP, and phase2 MSCHAPv2.

The provided context does not offer a clear solution to this specific issue. However, it suggests trying different approaches, such as:

  • Checking the Wi-Fi driver and kernel modules (rtl88x2ce) for any issues or updates
  • Verifying the kernel version (6.8.12-1021-tegra) and checking for any known issues or patches related to Wi-Fi connectivity
  • Testing with a different Wi-Fi network or adapter to isolate the issue
  • Analyzing serial console logs (if available) for any clues about the crash

It is also mentioned that the hardware itself is okay, as the system works reliably with a wired network connection.

To further troubleshoot this issue, it may be helpful to:

  • Investigate the eduroam network’s configuration and authentication settings to see if there are any specific requirements or compatibility issues with the Jetson Orin Nano’s Wi-Fi adapter
  • Check for any firmware updates for the Realtek RTL8822CE Wi-Fi adapter
  • Consider seeking guidance from the university’s IT department or the eduroam network administrators to see if they have any knowledge about similar issues or compatibility problems with the Jetson Orin Nano

Unfortunately, the provided context does not offer a straightforward solution to this issue. Further investigation and troubleshooting may be necessary to resolve the problem.

— We support team will also look into your issue to have further suggestions soon. please stay tuned. —

5

Hi,
Please try Jetpack 6.2.2 r36.5. If the issue also appears on Jetpack 6, the WIFI module may be physically broken.