Keep getting base64 decode error when trying to run sdkmanager. (SDKM_END_CODE_FAILURE_df000498-7ad-410-a23-cd7a3aa35427_255)

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I was able to update firmware and boot from jetpack 6.2 sdcard, but the sdkmanager still does not work to allow me to setup to boot from nvme.


Hello all,

I am connected via my Ubuntu 24.04 desktop with USB but when I attempt to run the setup/flashing process, it begins running checks and then fails out. I see the log entries below.

I have with Jetpack 6.2 first, then tried 6.1, but both have the same issue. I tried writing out the img to the SD Card and booting, but it doesn’t see it (something about L4T missing) and then it tries to boot via network. If I unplug the network cable it just drops to UEFI shell.

I am at a loss here. Not sure what else to try? Can I try writing the SD image directly to NVME?

********************** Running install for bundle JetPack_6.1_(rev._1)_Linux_for_Jetson_Orin_Nano_[8GB_developer_kit_version] time: 28-Jan-2025-16.46:04 **********************
16:46:04.792 - info: Dialog was opened: pre_check_host dialog
16:46:04.822 - info: Event: Precheck action started: PREREQUISITE_APT_HOST - 0 - APT repository access for Debian package installation(host).
16:46:04.824 - info: 
16:46:04.829 - info: exec_command: true
16:46:04.830 - info: SDKM_END_CODE_SUCCESS_922e600-11a3-497c-8ed6-6d023fad262d
16:46:05.327 - info: /opt/nvidia/sdkmanager/resources/app/output/installUtils/adapter -X dHJ1ZQ== && echo "SDKM_END_CODE_SUCCESS"_"7cc2fa0f-173b-4497-9191-b34e55146fb7" || echo "SDKM_END_CODE_FAILURE"_"7cc2fa0f-173b-4497-9191-b34e55146fb7"_$?
16:46:05.331 - info: 
16:46:05.333 - info: exec_command: true
16:46:05.334 - info: SDKM_END_CODE_SUCCESS_7cc2fa0f-173-4497-9191-34e55146f7
16:46:05.830 - info: /opt/nvidia/sdkmanager/resources/app/output/installUtils/adapter -X dHJ1ZQ== && echo "SDKM_END_CODE_SUCCESS"_"6c7f6e48-a102-4523-9320-e4a3007d1af6" || echo "SDKM_END_CODE_FAILURE"_"6c7f6e48-a102-4523-9320-e4a3007d1af6"_$?
16:46:05.834 - info: 
16:46:05.836 - info: exec_command: true
16:46:05.837 - info: command finished successfully
16:46:05.838 - info: 
16:46:05.839 - error: decode base64 command failed; [error]: illegal base64 data at input byte 84
16:46:05.839 - info: Event: undefined - error is: decode base64 command failed; [error]: illegal base64 data at input byte 84
16:46:05.839 - warn: Failed to get component from group data map for undefined
16:46:05.839 - info: SDKM_END_CODE_FAILURE_df000498-7ad-410-a23-cd7a3aa35427_255

It then simply sits here:

Hi @m374llic4

Is it possible for you to run the SDKManager with the GUI interface? You can follow the steps of our developer wiki to find out how to do so. I would also appreciate it if you could provide the complete log of this step.

Please let me know how it goes!

Regards,

Ricardo González Víquez
Embedded SW Engineer at RidgeRun
Contact us: support@ridgerun.com
Developers wiki: https://developer.ridgerun.com
Website: www.ridgerun.com

@ricardo.gonzalez1

I had tried it with the gui first. It would get to the point where it says “Checking Apt packages” then the GUI accepts no more input. I thought maybe it was just taking a long time, so I left it on overnight, since it was already late when I first tried it and I came back in the morning and nothing changed. It was at that point I discovered the log message, and tried the CLI as well.

The logs have similar (if not the same) base64 decode error.

Here is the complete log.

At this point, it will sit at this screen indefinitely, until forced closed.

Hi,

Please only choose Jetson Linux and rerun the sdk manager again.

To install other sdk components, you could execute below commands after you flash your device successfully.

sudo apt update
sudo apt install nvidia-jetpack

Thanks

Hi @m374llic4

Maybe we could try flashing the device with the flash.sh script that is placed at the Linux_for_Tegra directory. Run the following command to do so:

sudo ./flash.sh jetson-orin-nano-devkit-nvme internal

Please tell me if this flashes the device without any error.

Regards,

Ricardo González Víquez
Embedded SW Engineer at RidgeRun
Contact us: support@ridgerun.com
Developers wiki: https://developer.ridgerun.com
Website: www.ridgerun.com