Mismatch in email IDs between profile on developer.nvidia.com and nvidia.com

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1

Hallo all,

I recently updated my email id on my NVIDIA profile and it successfully changed after the standard verification email procedure. Then I expected the same to automatically have happened on my NVIDIA developer profile too, but to my surprise the old email id still remained. I was able to use my new email id to login into that same NVIDIA developer profile though, which doesn’t make sense tbh.

I even tried to follow the instructions, but when I click on “edit profile” in the top right, the following page appears instead of whats shown in the instructions.

nvidia_developer_forum_edit_profile
nvidia_developer_forum_edit_profile1610×894 77.6 KB

So, at the end I gave up and came here to ask for help. Hoping for a solution from any of the developers here.

Thank you.

2

Hi @Jayadev,

Thanks for reaching out. I will have the systems team look into this and get back to you.

Thanks,
Tom K

3

Hi @Jayadev,

This should now be fixed. Please log out and reauthenticate.

Thanks,
Tom K

4

Hi,
I’m in the same situation.
Can change the developer mail, but in the forum profile have the old one.

Thanks,
A.Granda

5

Hi @alejandro.granda,

Please clear your browser cache, then log into DevZone or the developer forums. That should resolve the issue.

Best,
Tom K

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