No video stream cloudxr server using AWS AMI

Hi all.
I cannot connect cloudXR server using AWS AMI from Meta Quest2.
I guess, The client app could contact server due to server app write log files such as “Streamer Server Log…” .
But I client app sudden crash after loading logo. how should I do?

environment
RemoteDesktop:NICE DCV
AMI:here
InstanceSize:g4dn.4xlarge
Installed software:Steam, StreamVR, CloudXR Server SDK

server log is below

#0(I)[2022-06-03 07:59:18,786]=07:59:18={8940}<Server>           Server is preparing for a new session.

#1(I)[2022-06-03 07:59:18,786]=07:59:18={8940}<Server>           Server has been asked to end the current streaming session.

#2(I)[2022-06-03 07:59:18,786]=07:59:18={8940}<Server>           No streaming session in progress.

#3(I)[2022-06-03 07:59:18,786]=07:59:18={8940}<Server>           Starting new streaming session

#4(I)[2022-06-03 07:59:18,792]=07:59:18={8940}<NvscStreamingSes> Allocated 2 ConnectionInfo entries

#5(E)[2022-06-03 07:59:18,794]=07:59:18={8940}<NvNetworkCommon>  Socket Get Parameter: failed to query parameter 8 for socket 3824 (Error: 10022)

#6(I)[2022-06-03 07:59:18,795]=07:59:18={8940}<NvSocketUdp>      UDP Socket is now configured as exclusive.

#7(E)[2022-06-03 07:59:18,795]=07:59:18={8940}<NvNetworkCommon>  Socket Get Parameter: failed to query parameter 8 for socket 3836 (Error: 10022)

#8(I)[2022-06-03 07:59:18,795]=07:59:18={8940}<NvSocketUdp>      UDP Socket is now configured as exclusive.

#9(E)[2022-06-03 07:59:18,795]=07:59:18={8940}<NvNetworkCommon>  Socket Get Parameter: failed to query parameter 8 for socket 3848 (Error: 10022)

#0(I)[2022-06-03 07:59:18,795]=07:59:18={8940}<NvSocketUdp>      UDP Socket is now configured as exclusive.

#1(E)[2022-06-03 07:59:18,795]=07:59:18={8940}<NvNetworkCommon>  Socket Get Parameter: failed to query parameter 8 for socket 3860 (Error: 10022)

#2(I)[2022-06-03 07:59:18,795]=07:59:18={8940}<NvSocketUdp>      UDP Socket is now configured as exclusive.

#3(I)[2022-06-03 07:59:18,795]=07:59:18={8940}<Server>           Server is handling a request to setup a connection.

#4(I)[2022-06-03 07:59:18,795]=07:59:18={8940}<NattHolePunch>    NattHolePunch: Set ping-version: 5

#5(I)[2022-06-03 07:59:18,795]=07:59:18={8940}<NattHolePunch>    NattHolePunch: Set ping-string XNV666234432

#6(I)[2022-06-03 07:59:18,795]=07:59:18={8940}<NattHolePunch>    Initialize hashing with text

#7(I)[2022-06-03 07:59:18,800]=07:59:18={8940}<Authentication>   PING_KEY: 0A4E...8720 [64]

#8(I)[2022-06-03 07:59:18,803]=07:59:18={8940}<NattHolePunch>    Adding address: ...

....

#5(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NetworkRtpSink>   RTP socket for port 47998 is closed now. Sent packet count 0. Received packet count 0

#6(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NetworkRtpSink>   Closing internal socket

#7(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NattHolePunch>    NattHolePunch Socket on port::47998 last PING sent: 39991.721700 ms, last PING received: 39991.721700 ms ago

#8(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NetworkRtpSink>   RTP socket for port 48005 is closed now. Sent packet count 0. Received packet count 0

#9(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NetworkRtpSink>   Closing internal socket

#0(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NattHolePunch>    NattHolePunch Socket on port::48005 last PING sent: 39991.785700 ms, last PING received: 39991.785700 ms ago

#1(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NetworkRtpSink>   RTP socket for port 48000 is closed now. Sent packet count 0. Received packet count 0

#2(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NetworkRtpSink>   Closing internal socket

#3(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NattHolePunch>    NattHolePunch Socket on port::48000 last PING sent: 1015.500100 ms, last PING received: 39991.889200 ms ago

#4(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NetworkRtpSink>   RTP socket for port 47999 is closed now. Sent packet count 0. Received packet count 0

#5(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NetworkRtpSink>   Closing internal socket

#6(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NattHolePunch>    NattHolePunch Socket on port::47999 last PING sent: 15211.534000 ms, last PING received: 39991.960700 ms ago

#7(E)[2022-06-03 07:59:34,169]=07:59:34={7384}<EnetProtocol>     Error receiving incoming packets

#8(I)[2022-06-03 07:59:34,169]=07:59:34={7384}<EnetSocket>       enet_host_service returned -1

#9(I)[2022-06-03 07:59:34,169]=07:59:34={10232}<NvscStreamingSes> Streaming session completed

#0(I)[2022-06-03 07:59:34,169]=07:59:34={8052}<StreamSdkEvents>  Invoking clientEventCallback NvstEventDetail::NVST_ED_SESSION_TEARDOWN_SUCCESS:

#1(I)[2022-06-03 07:59:34,169]=07:59:34={8052}<StreamSdkEvents>  Invoking diagnosticsEventRaised

...

It looks like there’s firewall issues. Double check the security group settings for your IP range.

Thanks a lot! I could solve this issue.
I added 48000 port and 47999 port to security group so Streaming could start.
I wish AMI set security group on default.

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