NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver

Hi Team,

I have one work station and ubantu 18.04 installed in it. I installed below nvidea driver

  1. Cuda 10.0
  2. Nvidea nvidia-driver-415

I need to run one software for Research Purpose and software need to run inGPU mode So proper Nvidia Drive should be installed and in proper way.

I am verifying GPU mode by running command “NVIDIA-SMI” but i am getting below error.

vivek@Workstation1:~$ sudo nvidia-smi
[sudo] password for vivek:
NVIDIA-SMI has failed because it couldn’t communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

Can you please help me on this?


nvidia-bug-report.log.gz (54.8 KB)

How did you install the driver? Please run nvidia-bug-report.sh as root and attach the resulting .gz file to your post. Hovering the mouse over an existing post of yours will reveal a paperclip icon.

Please find attached nvidia-bug-report.sh report,

Hope this will help you get some insite. This is bit more urgent so can you please help me on this this.
nvidia-bug-report.log.gz (54.8 KB)

The kernel module can’t be compiled because the kernel headers are missing:

ERROR: Failed to run `/sbin/dkms build -m nvidia -v 410.78 -k 3.10.0-957.1.3.el7.x86_64`: Error! echo
Your kernel headers for kernel 3.10.0-957.1.3.el7.x86_64 cannot be found at
/lib/modules/3.10.0-957.1.3.el7.x86_64/build or /lib/modules/3.10.0-957.1.3.el7.x86_64/source.
-> error.
ERROR: Failed to install the kernel module through DKMS. No kernel module was installed; please try installing again without DKMS, or check the DKMS logs for more information.
ERROR: Installation has failed.  Please see the file '/var/log/nvidia-installer.log' for details.  You may find suggestions on fixing installation problems in the README available on the Linux driver download page at www.nvidia.com.

Please install the packages kernel-devel and kernel-headers and make sure you’re running the matching kernel version.

BTW, according to your logs, you’re running CentOS Linux release 7.6.1810, not Ubuntu.

You are right, I was facing problem in ubanto so in install centos.
Can we have screen facility if yes so how we can do this.

sudo dnf install kernel-devel kernel-headers
then reinstall the drivers

sudo dpkg -i cuda-repo-ubuntu1804-10-0-local-10.0.130-410.48_1.0-1_amd64.deb
sudo apt-key add /var/cuda-repo-10-0-local/7fa2af80.pub
sudo apt-get update
sudo apt-get install cuda-toolkit-10-0
  • reboot

I run below command as suggested in above but still i am facing issue.

Can you please check and suggest also attaching bug newly created bug report.
Also attaching nvidia-installer.log files.

nvidia-bug-report.log.gz (57.1 KB)
nvidia-installer.log (3.65 KB)

The kernel module is now installed but you have secure boot enabled so it can’t be loaded since it isn’t signed. Please disable secure boot in bios.